I can't use Windows Media Player after system restore

Original Title:Windows media player

 

It is Not Working after the System restore...

I tried turning on and off windows features but the problem doesn't resolve.
Tried everything  that is available on this community to fix but not working.Don't say me the routine fixes that don't work.
 

Question Info


Last updated March 24, 2018 Views 117 Applies to:

Hi Deepak,

 

Thank you for choosing Windows 8 and joining us on our Community.

 

From the issue description, I understand that Windows Media Player is not working in Windows 8 after performing System Restore.

 

Could you answer few questions to help us analyze the issue properly:

1.      Why did you try to perform System restore?

2.      What happens when you try to open Windows Media Player?

3.      Do you get any error message?

4.      What are the troubleshooting steps which you have tried?

5.      Are you not able to play music in Windows Media player?

 

Your answers are important for us. Do get back to us with your valuable response.

We will be happy to help you.

Regards,
Tadasha Mishra

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1.My System got effected,may be because of virus.so i restored it.and before restoration it worked properly.
2.No response with the application and when i tried to open a mp3 file it shows an error that service execution failed

Method 1.

Now you have to stop the Windows Media Player Network Sharing Service and check for the issue, to do that you need to follow the steps provided below.

 

1. Control Panel -- Administrative Tools -- Services. Find the Windows Media Player Network Sharing Service, open it, click on Stop to stop the service.

 

2. Close Windows Media Player 12 if it is started.

 

3. input %USERPROFILE%\Local Settings\Application Data\Microsoft\Media Player\ to Windows Explorer to find the folder.

 

4. Move all files in the folder to another place as a backup.

 

Note: Move files in the specific folder will reset database.

 

5. Restart Windows Media Player to see if we can add files to Library now.

 

Method 2. 

1. Click on Start and in the search bar type cmd.exe
2. Right click on cmd.exe and click on Run as Administrator
3. In the command prompt type the following command

     net localgroup "Administrators" "NT Authority\Local Service" /add

  4. Press enter and restart the computer

Method 3.
Uninstalling and Reinstalling the Windows Media Player:

Step 1.
Uninstalling the Windows Media Player:
1. Go to Start and in the search type "Turn Windows features On or Off".
2. Click on "Turn Windows features On or Off".
3. Browse to the Media Features and uncheck the mark in front of Windows Media Player.
4. Restart the computer
 
Step 2.
Reinstalling the Windows Media Player:
1. Go to Start and in the search type "Turn Windows features On or Off".
2. Click on "Turn Windows features On or Off".
3. Browse to the Media Features and place a check mark in front of Windows Media Player.
4. Restart the Computer.











None of the above methods Worked for me..



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Hi Deepak,

 

Thank you for the update.

 

I would suggest you to reregister the file responsible for Windows media player and check.

 

Follow these steps:
a. Press Windows key + X and select Command Prompt(Admin).
b. Type regsvr32 wmp.dll, and then click OK.

 

Do get back to us with the results.


Regards,
Tadasha Mishra

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successfully registered.but the issue persists ,it doesn't work..

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