I can't download any music in Xbox Music - Error code 0xc00d11cd

original title: I can't download any music in Xbox Music

I just upgraded my Win7 PC to Windows 8. I have a Xbox Music Pass, but anytime I try to download a song in Xbox Music, I get an error. I can stream music just fine however.


The error is:


"Can't Download. Please try again. If the problem continues, visit www.xbox.com/support to check for guidance.

more info link

tell Microsoft about the problem link

0xc00d11cd (0x800700de)"


The Xbox Music app is up-to-date, and I even tried uninstalling/reinstalling it. It is still happening. I have tried numerous different albums and songs, and I get the same error every time.


I only have 3 devices on my Xbox Music Pass.


Please help! This is driving me crazy!


Well, I gave up and did a clean install of Windows 8. It is working now, but it's ridiculous that that's what it took.

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Question Info

Last updated April 2, 2018 Views 5,344 Applies to: