Windows 8 System Service Exception error

I keep getting the blue screen of death with the error System Service Exception. It only happens when I use Firefox. This started happening when I started installing updates. Before any updates this wouldn't happen. It wouldn't crash in safe mode.

 

On Wed 2/20/2013 5:51:21 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\022013-38454-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7A040)
Bugcheck code: 0x3B (0xC0000005, 0x5CF5D000, 0xFFFFF8801A7C9FC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION

file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System

company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 2/20/2013 5:51:21 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: win32k.sys (win32k!EngAcquireSemaphore+0xD16)
Bugcheck code: 0x3B (0xC0000005, 0x5CF5D000, 0xFFFFF8801A7C9FC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 2/18/2013 4:02:52 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021813-43446-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7A040)
Bugcheck code: 0x3B (0xC0000005, 0x4F8B7000, 0xFFFFF880193F7FC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 2/17/2013 3:51:16 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021613-23899-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7A040)
Bugcheck code: 0x3B (0xC0000005, 0x24B1C000, 0xFFFFF88018994FC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 2/17/2013 3:14:33 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021613-31215-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7A040)
Bugcheck code: 0x3B (0xC0000005, 0x52FC4000, 0xFFFFF880187871C0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 2/17/2013 2:34:51 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021613-28938-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7A040)
Bugcheck code: 0x3B (0xC0000005, 0x4664000, 0xFFFFF8801A5C0FC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 2/17/2013 1:20:25 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021613-32073-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7A040)
Bugcheck code: 0x3B (0xC0000005, 0x219BA000, 0xFFFFF880196EFFC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 2/17/2013 1:15:58 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021613-33243-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7A040)
Bugcheck code: 0x3B (0xC0000005, 0x58B29000, 0xFFFFF88018AE5FC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 2/17/2013 12:49:03 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021613-29905-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7A040)
Bugcheck code: 0x3B (0xC0000005, 0x636B9000, 0xFFFFF88019373FC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 2/17/2013 12:35:02 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021613-44085-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7A040)
Bugcheck code: 0x3B (0xC0000005, 0x28C7000, 0xFFFFF88019F0FFC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 2/17/2013 12:30:54 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021613-56940-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7A040)
Bugcheck code: 0x3B (0xC0000005, 0x35692000, 0xFFFFF8801A386FC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

 

Question Info


Last updated May 27, 2019 Views 35,852 Applies to:
Answer
Answer

There is a now a microcode update for Windows 8 computers that use AMD processors:

 

http://support.microsoft.com/kb/2818604

 

So make sure that update, if applicable to your system, is installed.

 

That update may allow KB2778344 to be installed without issue.

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