Windows 8 Libraries will not load in explorer window

After the last batch of automatic windows updates I've been unable to load my "libraries."

I click on the "file explorer" icon on the bottom/right of the screen and the explorer window opens.  The status bar on the top of the screen says "Libraries" and it moves from left to right trying to load.  It can never finish loading.  It doesn't show me folders that I've added to the left side, and it won't load my "homegroup," and when I click on itens in explorer it seems the icons won't load either.  The mouse is constantly circling around trying to load, and the 3 icons on the left (favorites, libraries, homegroup) are constantly searching trying to update themselves.

This has been going on for the past week and it's very annoying.

Question Info

Last updated March 24, 2018 Views 275 Applies to:

Hi Devin,


I would suggest you to follow the methods given below and check if it helps.


Method 1: Try booting the computer in safe mode and perform a clean boot.


Step 1: Perform Safe Mode


Click the link and follow the steps “Windows Startup Settings (including safe mode)


Check if you face the same issue in safe mode. If the issue doesn’t persists in safe mode, the place the computer in clean boot and check.


Step 2: Perform Clean Boot.


To help troubleshoot error messages and other issues, you can start Windows 8 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.


Important: Reset the computer to start as usual.


Note: After you have finished troubleshooting, follow these steps to boot to normal startup.


a)      Press the ‘Windows + R’ key on the keyboard.

b)      In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.

c)      On the ‘General’ tab, click the ‘Normal Startup’ option, and then click ‘OK’.

d)    When you are prompted to restart the computer, click ‘Restart’.

Method 2: Run Microsoft safety scanner.


The Microsoft Safety Scanner is a free downloadable security tool that provides on-demand scanning and helps remove viruses, spyware, and other malicious software. It works with your existing antivirus software.

Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again.

Important: While scanning the hard drive if any bad sectors are found, the scanner tries to repair that sector, any data available on that might be lost.


Hope this helps, if you have any further queries, feel free to post. We will be glad to assist you.

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