Windows 8 BSOD System Service Exception

My computer is just a few weeks old and has been working fine until today. I have gotten the blue screen of death many times today and each time it's said it has something to do with System_Service_Exception. If anyone could help me out, it would be greatly appreciated.

 

Here are the files I've noticed are needed after looking through the forums a bit:

 

Minidump files: http://sdrv.ms/WD992o

System File Information: http://sdrv.ms/RakUdp

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I first had the BSOD on Sunday. Viewing the update history, the most likely culprit (if this is indeed the case) is:

http://support.microsoft.com/kb/2795944

or

http://technet.microsoft.com/en-us/security/bulletin/ms13-016

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As SFC did not find any problems then it is not windows related problem. More likely third party software is causing problem. 

 


 

 


 

So, you're saying that SFC finds all Windows problems?

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As SFC did not find any problems then it is not windows related problem. More likely third party software is causing problem. 

 


 

 


 

So, you're saying that SFC finds all Windows problems?
Yes, It checks system files and if it finds a problem like corrupted files, then it will try to fix it, if it can not then it will let know to repair them using Windows installation disc.
Corrupted files can also be fixed by checking your disc for errors.

Yes, so if SFC did not find any problem with system files then more likely the problem is caused by third party software, driver or rarely hardware.
If you think this has been caused by windows update then try going back using windows restore or uninstalling the update.

If this problem does not occur in Safe mode or after Clean Boot then then problem is not windows related. If it does then it also can be hardware related!
 

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I just turned off Windows' automatic updates. Haven't had a BSOD since. Also I don't use many of the Windows 8 apps that require signing in with an email. 

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This is my exact problem. Brand new Toshiba machine, bought between Christmas and New Year's. Last week have begun getting the BSOD and it just now happened again. I am typing this on a Lenovo XP machine, while I wait for the other to reboot.

You are not alone, I agree this is unacceptable. I keep thinking there will be some sort of automatic software update happening...but nothing. I am also at a loss as to what email client will actually work on Windows 8 but I imagine that topic is discussed elsewhere.

~Caroline

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I uninstalled the following updates and haven't got a BSOD ever since:

2805940
2799494
2790655
2778344
2795944
2803676

At least one of them must be the culprit

To uninstall, go to Control Panel -> Uninstall a program -> View installed updates -> Find the updates you want to uninstall, right click and choose Uninstall

Also, remember to disable automatic update so that they won't be automatically installed again. In other word, don't choose "Install updates automatically (recommended)". Choose one of the others, like "Check for updates but let me choose whether to download and install them"

You can also hide the updates that you have uninstalled away so that Windows don't try to install them again. Don't worry, you can always come back to them later by clicking "Restore hidden updates"

EDIT: you may want to try 2778344 first, it seems that's the culprit

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It Worked ***** NO BLUE SCREEN NO MORE *****  Thank You !!! I Uninstalled the Updates Also , But I did not Disable The updates all I did was Click Check for updates but let me Choose whether to download and install them ? and yes I seen the Updates Again ? so I unchecked Them and I have them Hidden Now Woooo Hoooo :-) But I Did Save the updates on a Note Pad So I can Keep a Eye on Them? Wow This is Great I can Use My Windows 8 Again without the Blue Screen and it restarting ! THANK YOU!!!! The Following Updates Were The Problem !!!! I Hope Microsoft sees this and Fixes the Problem Now :-) 
2805940
2799494
2790655
2778344
2795944
2803676

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I will try this. I don't know how to do that, though. So, if you can offer any guidance about how to uninstall and how to disable automatic updates, I'd appreciate it. (Otherwise, I'll google it and try to find out. That's how I ended up here!)

Thank you!

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Okay -- I figured out how to do it and am restarting, so fingers crossed this works for me! thanks.

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Does it work for you? Please post here so that we know that it does indeed work.

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Last updated May 6, 2021 Views 140,641 Applies to: