Why won't my Windows 8 control panel open???

Ok so on my windows 8  whenever I try to open up my control panel the window opens but nothing will pop up (It's just white).

The computer acts as if it not even there too, when I try to pull it up, exit out of it, or even select it I will have no response.

Please help I don't have any idea of what it's doing.

Hi,

 

Welcome to Microsoft Community Forums. I understand that you are not able to see the control panel when you try to click on it.

 

1)      Have you made any changes to the computer prior to the issue?

2)      Do you get any error message or error code apart from white screen?

3)      What is the make and model of the computer?

 

Follow the methods for troubleshooting steps.

 

Method 1:

 

I suggest you to check in safe mode and if it works fine then perform clean boot.

 

Step 1:

 

I suggest you to check in safe mode.

 

Refer to the link to check in safe mode.

 

Windows Startup Settings (including safe mode).

 

http://windows.microsoft.com/en-in/windows-8/windows-startup-settings-including-safe-mode

 

Step 2:

 

I suggest you to perform clean boot and check.

 

To help troubleshoot error messages and other issues, you can start Windows 8 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

 

 http://support.microsoft.com/kb/929135

 

 Note: After performing the clean boot, follow Step 3 to set the computer to Normal startup mode.

 

Steps:

 

a)      Press the ‘Windows + R’ key on the keyboard.
b) In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.
c) On the ‘General’ tab, click the ‘Normal Startup’ option, and then click ‘OK’.
d) When you are prompted to restart the computer, click ‘Restart’.

 

 

Method 2:

 

I suggest you to run the SFC (System File Check) scan.

 

Follow the steps.

 

a.       Right Click at the bottom left hand side corner of desktop (on Start screen).
b. Select Command Prompt (Admin).
c. Type SFC /scannow and press enter.

 

Method 3:

 

I suggest you to scan for malware.

 

Refer to the link to scan for malware.

 

Microsoft Safety Scanner.

 

http://www.microsoft.com/security/scanner/en-us/default.aspx

 

Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again.

 

Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

 

Method 4:

 

I suggest you to check event viewer for detailed error message.

 

Follow the steps to check event viewer for detailed error message.

 

a) Move the mouse to the bottom left corner and right-click on the start.

b) Select ‘Event Viewer’ and click an event log in the left pane.

c) Expand ‘Windows logs’ and click on ‘System’ to check for the logs.

 

 

If the issue still persists after performing the above troubleshooting steps and if you have issues related to Windows please feel free to reply us we will be happy to help you.

 

 

Thank you.

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Hi,

Welcome to Microsoft Community Forums. I understand that you are not able to see the control panel when you try to click on it.

1)      Have you made any changes to the computer prior to the issue?

2)      Do you get any error message or error code apart from white screen?

3)      What is the make and model of the computer?

Follow the methods for troubleshooting steps.

Method 1:

I suggest you to check in safe mode and if it works fine then perform clean boot.

Step 1:

I suggest you to check in safe mode.

Refer to the link to check in safe mode.

Windows Startup Settings (including safe mode).

http://windows.microsoft.com/en-in/windows-8/windows-startup-settings-including-safe-mode

Step 2:

I suggest you to perform clean boot and check.

To help troubleshoot error messages and other issues, you can start Windows 8 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

 http://support.microsoft.com/kb/929135

 Note: After performing the clean boot, follow Step 3 to set the computer to Normal startup mode.

Steps:

a)      Press the ‘Windows + R’ key on the keyboard.
b) In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.
c) On the ‘General’ tab, click the ‘Normal Startup’ option, and then click ‘OK’.
d) When you are prompted to restart the computer, click ‘Restart’.

Method 2:

I suggest you to run the SFC (System File Check) scan.

Follow the steps.

a.       Right Click at the bottom left hand side corner of desktop (on Start screen).
b. Select Command Prompt (Admin).
c. Type SFC /scannow and press enter.

Method 3:

I suggest you to scan for malware.

Refer to the link to scan for malware.

Microsoft Safety Scanner.

http://www.microsoft.com/security/scanner/en-us/default.aspx

Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again.

Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

Method 4:

I suggest you to check event viewer for detailed error message.

Follow the steps to check event viewer for detailed error message.

a) Move the mouse to the bottom left corner and right-click on the start.

b) Select ‘Event Viewer’ and click an event log in the left pane.

c) Expand ‘Windows logs’ and click on ‘System’ to check for the logs.

If the issue still persists after performing the above troubleshooting steps and if you have issues related to Windows please feel free to reply us we will be happy to help you.

Thank you.

Link for Windows Startup Settings (including safe mode) does not work. It says page cannot be found

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

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Question Info


Last updated March 12, 2020 Views 5,789 Applies to: