Thumbnail cache in windows 8 continually deletes itself.

My laptop which has Windows 8 pro 64-bit has a problem with the thumbnail cache, it keeps on deleting itself. This causes a lot of performance issues as each time I restart windows it rebuilds all thumbnails, it causes lag when opening folders. Is this a recognized problem or is it particular to my install?

 

Thanks 

Hi Timothy,

 

Thank you for your post and giving us an opportunity to assist you. I understand the thumbnail cache recreates itself on startup. The thumbnail cache can be deleted when opimization software or tools like Disk Clean are run.

 

Please answer these questions so I can understand the issue better.
1.Have any changes been made to the system prior to this issue?
2.How was the issue detected?
3.Is there a third party disk cleanup software installed on the computer?

4.What is the configuration of the computer?

 

You can try the following methods to check if the issue gets resolved.


Method 1:Run the System Maintenance troubleshooter.
a)Type "Troubleshooting" on the Start screen, click "Settings" and press enter.
b)Click "View All" on the left pane and run the "System Maintenance".

 

Method 2:

Step 1: Start the system in Safe Mode to check if the issue occurs.

Follow the steps on this link to start your system in safe mode.

 

http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

Step 2: If the issue is absent in safe mode troubleshoot in Clean boot.
Follow the steps on this link to start the system in clean boot. You can then check if there is something that conflicts with the cache.

http://support.microsoft.com/kb/929135

 

Note: Once troubleshooting is done please follow "Step 3 :Reset the computer to start as usual" on the article to boot the computer in normal mode if the upgrade was not successful.

 

Method 3:Run a system file checker scan and check if that helps.
Refer to the following steps to run SFC scan.
a)Move the mouse pointer to bottom left of the screen where you see preview of start menu and Right-click to bring up a list of Windows settings.
b)Click on ‘Command Prompt (Admin) to bring up elevated command prompt. Note: Click ‘Yes’ if it prompts for permission.
c)In the command prompt type in the following command: ‘sfc /scannow’.

 

If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected. For example, some Windows functions may not work, or Windows may crash. The System File Checker tool (SFC.exe) scans for missing or corrupted system files and repairs them.

 

Method 4:

Step1: Optimize your drives and check for errors.

You can follow the steps on this link to improve performance.

 

http://windows.microsoft.com/en-IN/windows-8/improve-performance-optimizing-hard-drive

 

Step 2: Run the Safety Scanner.

You can run the Microsoft Safety Scanner to check if there could be malicious software that can cause this issue.

http://www.microsoft.com/security/scanner/en-us/default.aspx

 

Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

 

Feel free to use the forum for any other Windows questions you may have.

 

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This is apparently how Windows 8 works.  It deletes the thumbnails on a reboot.

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Well this explains it. Is this an error in Windows 8 or is it supposed to? Is there an advantage to it? as so far it just slows down my computer.

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I've looked on eightforums.com as well, it appears to just be how it is.  I love how the guy above suggested wasting a few hours doing system checks when this is just how it works.

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Yes I spent a bit of time going through them, of course nothing changed and nothing it seems was wrong in the first place. Maybe MS could fix this if anyone who does that kind of thing reads this.

Thanks for the eightforum suggestion, at least it is a fault/feature that everyone else endures:

 

http://www.eightforums.com/performance-maintenance/10495-windows-8-keeps-deleting-thumbnail-cache-changed-folder-permission-2.html

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Last updated February 9, 2019 Views 1,422 Applies to: