Thank you for posting your query in Microsoft Community forums.
Please answer the questions given below,
1) When exactly you get this error message?
2) What is the make any model of the computer?
I would suggest you to remove all the external devices and check if the issue persists.
Also try the methods given below and check if the issue persists.
Method 1: Try updating drivers using Windows updates.
Follow the steps given below.
a) Press Windows key + X, Select Control panel.
b) In the search box, type Windows update.
c) Select Windows update, and see if there is any update for device.
Method 2: Check from the manufacturer’s Website if there is any drivers updated for the hardware.
Method 3: Uninstall and reinstall USB Controllers from Device manager.
I would suggest you to follow the steps given below and check if this helps.
a) Press Windows key + X, select device manager.
b) Expand USB Controllers.
c) Right click on the USB Drivers and select uninstall.
Now perform a system restart.
a) Now open device manager.
b) Click on Scan for hardware changes.
c) And follow the installation wizard to install the drivers for the USB hard drive.
Hope the information helps to fix the issue, if you have any further queries, feel free to post. We are here to assist you.
165 people found this reply helpful
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
Thanks for your feedback.