Check if you face the same issue in safe mode. If the issue doesn’t persists in safe mode, the place the computer in clean boot and check.
Step 2: Perform Clean Boot.
To help troubleshoot error messages and other issues, you can start Windows 8 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software
conflicts.
Hope this resolves the issue. Do get back to us if the issue still persists or if you have any other Windows related issues, We will be glad to assist you.
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