Shutdown and restart prevented by Task Host Window

Hi, everyone.

 

I'm currently encountering a problem whenever I try to shutdown or restart my laptop. I receive the following message:

"Closing 1 app and restarting
Task Host Window
Task Host is stopping background tasks."

 

Windows is unable to close this, and I'm eventually booted back to the desktop, albeit with all my applications closed and even some driver functionality missing (e.g. multitouch). I can't use Task Manager as it crashes whenever I open it. Clicking 'restart anyway' doesn't solve the issue and I think causes a crash (can't be 100% sure, only tried it once).

 

Does anyone have any suggestions? I'm happy to provide more information as necessary.

 

Question Info

Last updated November 8, 2019 Views 62,515 Applies to:
Answer
Answer

Hi,

 

Try the following, it worked for me.

1:

Run the troubleshooter:

Follow the steps given below:

a) Press Windows + W together.
b) Write Troubleshooting in the search box right up corner and hit enter.
c) Click on Troubleshooting tab.
d) Click on view all option on the upper left corner.
e) Select the Power options from the list.
f) Click Next to Run the Power Troubleshooter.

Move to the next method if the issue still persists.

 

For ref: http://answers.microsoft.com/en-us/windows/forum/windows_8-performance/problems-with-windows-8-not-doing-what-it-is/9ad39bdf-ad5a-435d-a393-3b27507da5a4

 

2:

Place the computer in Clean Boot and check for the issue.

To help troubleshoot error messages and other issues, you can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts. Here is the link for your reference to perform clean boot.


http://support.microsoft.com/kb/929135

Note: Reset to start the computer to normal startup.

 

Also go through the Event viewer for the exact error code and issue cause:

Press Windows Key + X and click Event Viewer and follow it.

 

Event Viewer is a tool that displays detailed information about significant events (for example, programs that don't start as expected or updates that are downloaded automatically) on your computer. Event Viewer can be helpful when troubleshooting problems and errors with Windows and other programs.

 


 

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