scroll bar arrows missing

Hi,
Recently I've noticed that I don't have the up and down arrows in my scroll bar anymore. Other posts regarding missing scroll bars entirely, indicate that a critical update was installed and then they were experiencing the scroll bar issue. I, however, do not recall installing a critical update, but perhaps it happened in the background, I'm not sure. 
Scroll bar arrows are missing in all programs and internet pages.

Looking forward to a fix,

Thanks for your time.

Regards,


Sarah

Hi Sarah,

 

Please provide the following details so that we can assist you better.

 

1)      Have you made any changes to your display settings?

2)      Which programs do you refer?

3)      What is the make and model of your computer?

 

You can face this issue with Internet Explorer due to compatibility issue or if the display driver is corrupt. Follow the steps given below to check if you still face problem with Internet Explorer.  

 

Method 1: Open the website in compatibility mode.

 

Fixing site display problems with Compatibility View

 

http://windows.microsoft.com/en-gb/internet-explorer/use-compatibility-view#ie=ie-9

 

Check for the issue and move to Method 2 if you still face the issue.

 

Method 2: Update Display drivers

 

Follow these steps to update graphics drivers.

 

a)      Press Windows key + X and select Device Manager.

b)      Search for Display Adapters and expand it.

c)       Right click on the display driver and select Update driver software.

 

You can also refer the article given below.

 

Getting the best display on your monitor

 

http://windows.microsoft.com/en-gb/windows-8/get-best-display-monitor

 

Write to us with the status of the issue. We will assist you ahead.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi again,

I do not use Internet Explorer.
I prefer to use Chrome as my Internet Browser.

I have updated my display drivers as you said and I still do not have the arrows present on my scroll bar.

To answer your questions:

1, I have not made changes to my display settings.

2, The arrows on the scroll bar are not present when using Chrome Internet Browser. I thought this was further reaching, but I just checked Publisher and Adobe Reader and they are present and functional in both programs.

3, My laptop is a Samsung ATIV Book 9 Lite
Model code: NP905S3G-K01AU


Thanks

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi,

 

Thank you for reply.

 

As you have mentioned that you are facing issues with Google Chrome, I would suggest you to contact Google Chrome support forums. You can contact them on the link given below.

 

Get help from the Chrome community and videos

 

https://support.google.com/chrome/?hl=en-GB#topic=3227046 

 

Write to us for other Windows related issues.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated May 5, 2021 Views 2,501 Applies to: