Hi Jonparr,
Thank you contacting Microsoft Community and proving us an opportunity to assist you.
As per the issue, you are getting an error message prompting “system service exception (ccpip.sys)” and the computer restarts frequently.
I would like to gather little information on this issue:
1) When exactly are you getting this error message?
2) Are you able to boot to the desktop screen?
3) Is there any security software installed on the computer prior to this issue?
4) Did you make any changes to the computer prior to this issue?
If you are able to boot to the desktop screen, I would suggest you to disconnect any external devices connected to the laptop except mouse and keyboard while booting to the desktop screen and check if you get the same error message.
You can follow the methods:
Method 1:
Step 1:
Boot the computer and check if you receive the same issue,
You may refer to the link to reach the safe mode when you are at the sign in screen:
“Windows Startup Settings (including safe mode)”
http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode
Step 2:
Let’s perform Clean Boot on the computer and check if any other application is responsible for this issue.
You may refer to the link to perform clean Boot:
“How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8”
http://support.microsoft.com/kb/929135?wa=wsignin1.0
Note: Perform Step 3 to boot the computer into normal mode after troubleshooting.
Method 2:
I would suggest you to perform check disk on the computer and check if it helps to resolve this issue.
You can refer to the link to perform disk error checking on the computer:
Follow the section “To repair a drive”:
http://windows.microsoft.com/en-US/windows-8/improve-performance-optimizing-hard-drive
Important: Data available on bad sectors might be lost when chkdsk tries to repair your hard disc.
If you are not able to boot to the desktop screen on the laptop, then let’s try Automatic repair and check if that helps.
You may refer to the methods:
Method 1: Booting to Recovery Environment with Windows 8 installation media.
Please follow the steps given below. Insert the Windows 8 installation DVD in the DVD ROM and restart your computer.
a) After you boot your computer using Windows DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.
b) Select the correct time and Keyboard type.
c) Click Repair your computer in the lower left corner.
d) Select Troubleshoot from Choose an option screen.
e) Click Advanced options in Troubleshoot screen.
f) Click Automatic Repair from Advanced Options screen.
g) Next, choose the operating system by clicking on its button.
h) Windows 8 will then look for problems on hard drive(s) and verify that all required files are intact.
Method 2: Perform System Restore from Advanced Options screen.
Follow the steps:
a) After you boot your computer using Windows DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.
b) Select the correct time and Keyboard type.
c) Click Repair your computer in the lower left corner.
d) Select Troubleshoot from Choose an option screen.
e) Click Advanced options in Troubleshoot screen.
f) Select System Restore.
Note: System Restore doesn’t change your personal files, but it might remove recently installed apps and drivers.
Please let us know stating the status of this issue if the issue still persists. Else, you can always write us if you have any other Windows related issue.
