Installing Windows Phone 8 SDK on Surface Pro causes instability

I've gone through two Surface Pros now and basically having the same problem. Everything seems to work fine until I download and install the Windows Phone 8 SDK. I'm beginning to wonder if Hyper-V has some incompatibility on the Surface Pro. The system does not freeze, but certain tasks/apps will just hang, e.g.

- Task Manager will freeze and you can't close the window. Note that it freezes specifically on the Performance Tab before displaying the networking interfaces, so I suspect the Marvell driver is incompatible with the Hyper-V Virtual Network Switch

- The system will hang forever on "Shutdown" when powering down or restarting

- Network connectivity will grind to a halt (e.g. bringing up speedtest.net to test the problem won't bring up the webpage)

- Random applications will stop responding (e.g. Mail), although other ones will still function and I can launch new ones

I've done system restore to a point before I install the phone sdk (and so enabling HV) and the problem goes away. Again this is on two different machines.

Basic machine config:

- Surface Pro 128GB with Win8 Pro

- Office 2013 Pro Plus (32bit)

- SkyDrive desktop App

- Windows Phone 8 SDK

- Bitlocker is enabled

- So far I've been stuck getting the above combination to work, so haven't really had a chance to add anything else yet :(

Any help appreciated.

Thanks,

Nick.

 

Question Info


Last updated March 24, 2018 Views 549 Applies to:

Hi Nick,

 

I would suggest you to refer to the links and check if it helps;

 

What to do if Surface is running slower

 

http://www.microsoft.com/surface/en-us/support/performance-and-maintenance/what-to-do-if-surface-is-running-slower?lc=1033

 

Troubleshoot Windows Store apps on Surface

 

http://www.microsoft.com/surface/en-us/support/apps-and-windows-store/troubleshoot-apps-on-surface?lc=1033

 

If still issue persists I would suggest you to contact Microsoft Answer Desk for Surface

 

http://www.microsoft.com/surface/en-us/support/contact-us

 

If you need further assistance regarding Windows, please feel free to post. We will be happy to help you.

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After several months of frustration and doing several clean installs, there seem to be several problems going on.

 

1: HV incompatibilities with SurfacePro. WinPhone8 SDK installs HyperV role and adds several virtual network adapters/switches. Something in Windows is getting confused, particularly if you use the wired adapter. The best work around is to disable all unused adapters including the internal emulator connection when not needed. I manually disable the adapters associated with the wired network and the internal emulator switch when running on WiFi for example. This let's me use the machine normally until I need to run the emulator when I go and enable the emulator connection.

 

2. Broken Administrator privileges. The first few times I setup the machine I did:

- "remove everything and reinstall windows"

- during setup use my Microsoft account to create the first user

- Join computer to my domain and sign in using my domain account and add this user as an administrator

- install apps using domain account, including phonesdk

This sequence fails during install for several reasons. First is that the domain user is still not an administrator with the same privileges as the Microsoft account user. It works for most apps, but the phone sdk doesn't install with the right privileges. Also, because the HV role is installed during install, the installation hangs when it starts hitting the network conflicts during install.

The variation on the install that has somewhat usable results is:

- "remove everything and reinstall windows"

- setup using Microsoft account

- manually install HV role and manually create network switches (except internal emulator connection)

- take all updates

- install phone SDK

- join to domain, create domain user on machine as administrator

- now mostly works

 

3. VSS Writer permission issues on backup:

This occurs when trying to backup the machine, so there is still some permission thing wrong

Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.

. This is often caused by incorrect security settings in either the writer or requestor process.

 

 

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Figured out the backup issues, if anyone is interested. A couple of issues:

 

1. Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.

 

Above error appears in event log. This was fixed with the following post:

 

http://help.remote-backup.com/index.php?/Knowledgebase/Article/View/327/0/eliminating-vss-error-8194-from-event-log

 

specifically:

 

Make this fix by doing the follow: Start | Run | dcomcnfg. This bring up the Component Services application. On the left pane navigate to Component Services | Computer | MyComputer. Right click on MyComputer and select properties. Select the COM Security tab and select the Edit Default button under Access Permissions. Use the Add... button to add the "Network Service" account to the permission list. Verify that ONLY the Local Access box is checked and click OK. Close out of Component Services. A reboot is then required to make the requested changes to COM Security.

2. Backup still fails using Windows Home Server 2011 even after fixing above.

 

Finally found that SurfacePro is formatted to GPT. Hotfix here fixed this:

 

http://support.microsoft.com/kb/2781272/en-us

 

 

 

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Hi Nick,

 

Thank you for the update.

 

Windows Phone 8 SDK is designed for Windows 8, but not for Windows Surface RT.

 

For Windows RT, we have an application named Windows App Certification Kit to check the apps on Windows RT.

Windows App Certification Kit

http://msdn.microsoft.com/en-US/windows/apps/jj572486

 

Reference:

Windows Software Development Kit (SDK) for Windows 8

http://msdn.microsoft.com/en-US/windows/apps/hh852363

 

If you have any further queries related to the issue, I would suggest you to post the query on MSDN forums.

http://social.msdn.microsoft.com/Forums/windowsapps/en-US/home?category=windowsapps

 

Let us know if you have any further queries.

 

Regards,
Tadasha Mishra

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Windows Phone 8 SDK is designed for Windows 8, but not for Windows Surface RT.

 


Correct, SurfacePro (as per title on this thread) runs Windows 8, not Windows RT.

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Hi Nick,

 

Thank you for joining us again.

 

 

As the applictaion you are trying to install is related to development of apps for Windows 8 phone and it uses the hyper v feature, i woudl suggest you to post teh query on MSDN forums. This is where we provide support for development related issues.

 

http://social.msdn.microsoft.com/Forums/windowsapps/en-US/home?category=windowsapps

 

 

Do get back to us if you have any further queries srelated to Windows.

Regards,
Tadasha Mishra

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