Computer restarts automatically in hibernation (Windows 8)

Hi, I've installed Windows 8 for about a month now and I've been having issues with hibernation since. It seems that my laptop automatically switches on and goes in to sleep mode, even though I had put it in hibernation. I've noticed the problem for a while and tried fixes posted by others by the problem keeps coming back.

 

The computer doesn't always restart but quite often if it's been in hibernation for more than 6-7hrs it would restart in sleeping mode. It's really annoying as it eats up battery and it's not good for mainboard and chipset if the laptop is in sleep mode for long.

 

Anyone having the same problem?

 

Thanks.

 

Question Info


Last updated March 24, 2018 Views 412 Applies to:

Hi,

 

 

 

 

Welcome to Microsoft Community and thank you for providing us an opportunity to assist you with the issue.

 

 

 

As per the issue description, the Computer automatically switches on and goes in to sleep mode.

 

1.       What fix did you try to troubleshoot the issue?

2.       What is the make and model of the computer?

 

 

 

 

Let’s try few methods and check if these help in resolving the issue with the sleep mode.

 

 

 

At first, let's do one thing, disable the automatic restart from advanced startup options to check if it the issue persists.

a. Open Charms bar by holding Windows Key + C.

b. Now click on settings and then click on Change PC settings.

c. Under PC settings click on General. Under Advanced startup, click on Re-start.

d. Under choose an option click on Troubleshoot and click on Advanced Options.

e. Under Advanced options click on Startup settings.

f. Now on the Startup settings Window click on Restart.

g. Now follow the instruction on the desktop screen.

 

Link to refer to:

http://windows.microsoft.com/en-IN/windows-8/windows-startup-settings-including-safe-mode

 

 

Method 1:

 

 

Step 1:

Check the issue in safe mode.

Windows Startup Settings (including safe mode)

Some options, such as safe mode, start Windows in a limited state where only essential programs are started.

http://windows.microsoft.com/en-IN/windows-8/windows-startup-settings-including-safe-mode

 

 

Step 2:

 

Run Power troubleshooter and check if this helps.

a. Press Windows + W key on the keyboard.

b. Type troubleshooting in the search tab and press Enter.

c. Click View all on left panel.

d. Click Power, new window will popup.

e. Follow the on screen instructions.

 

 

 

Method 2: Reinstall the display adapters.

 

 

Step 1: uninstall the display drivers.

a. PressWindows + X, Click DeviceManager.

b.Expand Display Adapters.

c.Check if the name of the graphic card is the list.

d.Right click on theDisplay Adapter’s name and click uninstall.

e.Once you uninstall the drivers it will prompt to restart the computer, do not restart the computer.

f.It will take default drivers in the computer.

 

 

Step 2: Reinstall the drivers.

Please download the drivers from the computer Manufacturer’s website and reinstall the drivers.

 

 

 

Method 4:

You may create a new power plan.

Please refer to the link for FAQs on power plan.

http://windows.microsoft.com/en-IN/windows-8/power-plans-faq

 

 

 

 

I would also suggest you to provide us any error logs related to issue:

a. Hold Windows key + X on the keyboard and select ‘Event Viewer’ and click an event log in the left pane.
b. Double-click an event to view the details of the event. Events are classified as error, warning, or information, depending on the severity of the event.

 

 

Hope this helps. If the issue persists or any Windows related queries or issues, please get back to us. We are here to assist you.

 

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