"Change pc" option in the settings charm not opening! help!

I have had this OS for 2 days and i can not open the "change pc settings" in the settings charm on the bottom. I upgraded from windows 7 home premium to this and activated. i am in the middle of a SFC scan and will post when it is done. If possible, can any of your soloutions NOT remove any files from my hard drive?

 

Question Info


Last updated July 17, 2019 Views 8,731 Applies to:
Answer
Answer

Hi Wingthing12,

 

Welcome to Microsoft community. We would need few more information as listed below to assist you better.

 
1. What happened when you try to open PC settings from charm?
2. Are you logged in using Microsoft account or Local account?
 
System File Check (SFC) might fix this issue. I would also suggest you to try create a new user account and check the issue status.
 
Follow the steps:
a. Press “Windows Key + W”.
b. Type Users in the search box and select “Users” option from the left panel.
c. Select “Add Users” under “Other users” option.
d. Add the user profile details.
e. Then login to the new user account and then check if this fixes the issue.
 
 
If the issue still persists, please reply us with more information to assist you better, we’ll be happy to assist you.

1 person was helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.