Any assistance with this problem would be much appreciated :)
I bought a new computer yesterday, running Windows 8. I use the computer primarily for photo editing so this morning I installed my copy of Photoshop CS4 on the computer and needed to install an ACR update, which I downloaded from Adobe.
The first of the crashes occurred as I was trying to download the update (Camera Raw 5.7). This is the .dmp file from that crash - https://skydrive.live.com/redir?resid=B50D32B2D4102B3F!187&authkey=!AHogu8RLIx59Nt4&ithint=file%2c.dmp
After restarting, I completed the download of the update, installed it and made sure that Photoshop was running correctly, which it was.
The second crash occurred this evening (Photoshop not running, no downloads in progress etc.) This is the .dmp file from that crash - https://skydrive.live.com/redir?resid=B50D32B2D4102B3F!188&authkey=!AJ97jn-_skkL03Y&ithint=file%2c.dmp
Obviously, since this is a brand new computer, I wouldn't expect it to be crashing at this rate. I'm assuming that either the Photoshop installation or the ACR update has caused some problems (though nothing I have read has suggested that it should).
Can anyone cast any light on this? Many thanks in advance!