Hi Josh,
1. What is the error you get when the computer crashes?
2. Did you make any changes to the computer prior to this issue?
3. Where did you get to know that “the problem may be the result of my windows 8 basic render driver
update conflicting with my graphics card driver”?
4. Have you performed any troubleshooting step on the computer?
Event Viewer is a tool that displays detailed information about significant events (for example, programs
that don't start as expected or updates that are downloaded automatically) on the computer. Event Viewer can be helpful when troubleshooting problems and errors with Windows and other programs.
Check in Event Viewer for exact error code and the cause of the issue. Follow the steps to open Event
viewer:
a. Press
Windows Key + X key.
b. Click
Event Viewer.
In Event Viewer, go to
Windows Logs - Application, and look for
Error in that list, there should be such an event for each crash. Double-click the latest event and copy/paste its description into your reply.
Let us try to boot the computer in safe mode and check if the computer crashes.
Safe mode starts Windows with a limited set of files and drivers. Startup programs don't run in safe
mode, and only the basic drivers needed to start Windows are installed.
Windows Startup Settings (including safe mode):
http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode
Reply with the status of the issue and we will be glad to offer our assistance.