windows 8 will not connect automatically to the internet

Have a new laptop with Windows 8 and although all tick boxes are checked for automatic wifi connection to the internet I always have to do manually.  Have reset the laptop back to factory settings and started from scratch  but still the same problem.
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Answer
Hi,

Thank you for posting your question in Microsoft community.

From the issue description, I understand that Windows 8 will not connect to Internet automatically. I will be glad to assist you on this issue.

1. What happens when you try to connect? Do you get any error message?
2. Did you make any changes to the computer prior to the issue?

Let us try the steps from the following link for now.

Wired and wireless network problems
http://windows.microsoft.com/en-us/windows/network-connection-problem-help#network-problems=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

If above steps does not work, please post us the result for further troubleshooting.

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Question Info

Last updated December 30, 2018 Views 2,109 Applies to: