Windows 8 Upgrade WiFi Problem

Hello,

I updated to Windows 8 PRO 64 bit from Windows 7 64 bit today.

As far as I know, everything is working fine except that I can not connect to my Wi-Fi connection. I could before with windows 7.

I have a Toshiba S855-050.

My Wi Fi is enabled on my laptop but it doesn't report back that way:

Network
 Connected through Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30)

WinInet Info
   LAN Connection
   Local system uses a local area network to connect to the Internet
   Local system has RAS to connect to the Internet

Wi-Fi Info
   Wi-Fi not enabled

(From Speccy)

My Atheros ar8161 driver is up to date.

I have tried reinstalling the driver and windows 8 completely.

Others are recommending that I install windows 7 drivers but I don't know how to do that, I dled the latest driver for windows 7 and have a .cat, .inf, and a .sys file. What should I do with them?

What else can I do?

 

Question Info


Last updated February 17, 2019 Views 5,752 Applies to:
Hi APBM91,
Thank you for posting in Microsoft Community Forums. I understand that you are unable to turn on WIFI after upgrading to windows 8.
No need to worry, we are here to help you and guide you in the right direction.

Help me with little information.
1. What happens when you try to turn on the Wi-Fi?
2. Do you receive any error message/code?
3. Are you able to connect to the wired internet connection?
Method 1: I would suggest you to follow the steps to run the Network troubleshooter and check if it helps.
a. Press Windows key + C on your keyboard to show the Charms bar.
b. Type Troubleshooting and click Troubleshooting under Settings.
c. Now type Network Troubleshooter in the search option.
d. Click on Network troubleshooter to run the troubleshooter.

Method 2: If you mean connecting to a network, follow these steps and check if it helps.
a) When you are logged in and connected to the network, right-click the Network Manager icon. (It should be in the upper right of the screen.)
b) Click "Edit Connections."
c) Find the connection you want to make available without login. Click it and click the "Edit" button.
d) Make sure the "Connect automatically" and "Available to all users" boxes are checked.
e) Now the connection will start up before anyone logs in and will be available to everyone on the system.

Refer the help link to update the wireless adapter card.
http://windows.microsoft.com/en-US/windows/network-connection-problem-help#network-problems=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1
For reference:
 
Method 3: Also, you can install Windows 7 drivers (.cat, .inf, and a .sys file) manually from device manager if it dosent work suggest op to contact Toshiba support.

Let us know the status of the issue. If you need further assistance I will be more than happy to help you

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Wow thanks so much for the reply Vijay!

I just finished talking with Toshiba Tech Support and have resolved the issue.

We discovered that the wireless driver my model uses in windows 7 was not compatible with windows 8. We went to the toshiba driver support site and discovered there was not windows 8 compatible driver available for my model.

A senior tech walked me through downloading the windows 8 compatible wireless LAN driver for my model and it was installed and now my wireless is working.

The wireless driver to install for Toshiba S855-05001R operating windows 8 (upgraded from windows 7) is:

Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC

Download link here

Thanks for the reply and please help others with this info. It will probably be a common problem.

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Hi APBM91,
Thank you for sharing the solution. Hope this fix helps the other forum users encountering the same error. In case you face any other issues with Windows in future, Feel free to post your query here on Windows Forums, we will be more than happy to assist you.

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Did this driver : Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC worked after you restart the computer?

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