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Windows 8 Computer unable to connect to my home Verizon Wireless Router.

Original Titlte:Is it wireless or win 8?

 

I have a new (2 weeks old) Dell Inspiron running win 8 (came installed) with Centrino N223 wireless. 
I cannot connect to my home Verizon wireless router.  The computer "sees" the wireless signal, but
will not connect (WPA2 personal; correct key, have retyped many times).  The N223 wireless card is
working since it will connect at free wireless sites.  All Win 7 computers in the house connect to the
home Verizon router with no problem.  If the wireless card is working, and the router is
working, then  .............  ?  

Hi,

 

Thank you for posting your question in Microsoft Community.

 

From your issue description, I understand that “Windows 8 Computer unable to connect to my home Verizon wireless router”. Please let me know if you are not facing this issue.

 

I can understand the inconvenience caused to you. I will help you resolve the issue!

 

Before we proceed with troubleshooting, I would need little information on the issue.

1)      Do you receive any error message?

2)      Have you made any recent changes to the computer prior to this issue?

 

Try the methods suggested in the article below and check after each method:

Method 1: Wired and wireless network problems:

http://windows.microsoft.com/en-US/windows/network-connection-problem-help#network-problems=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

 

 

Method 2: Check the router’s compatibility with Windows 8, using Windows 8 Compatibility Center.

http://www.microsoft.com/en-us/windows/compatibility/win8/CompatCenter/Home?Language=en-US

 

 

If the issue persists, post your reply with results and questions asked as above. We are happy to assist you further with advanced troubleshooting steps!

 

Hope it helps.

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I'm having similar issue connecting my Windows 8 laptop to my Verizon Jetpack 890L or the hotspot on my cell phone.  It does work with my phones hotspot if I change the network to CDMA. 

1.  I have uninstalled my virus security protection suite
2.  Ran ipconfig /release then ipconfig /renew
3.  Ran ipconfig /flushdns
4.  ping the default gateway (192.168.1.1) and that fails

My laptop works when I connect to my home wires network (cable modem router).  Any more thoughts on this?

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I updated my drivers to Broadcom_wireless_5.100.196.81 to resolve my issue.

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I have the same issue.  The error is 651.
The router works with all other devices.

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Question Info

Last updated March 24, 2018 Views 2,923 Applies to: