Windows 8 and Limited Connection Problems.

Hello,

Hoping you can help me with an issue I am having with my Windows8 program. My HP ProBook laptop came with Windows7 pre-loaded and an upgrade disc of Windows8. Using Windows7, I had no issues connecting to WiFi sources. After I installed Windows8, it will not let me connect to WiFi, etc., all it says is "Limited" or says nothing and says its working/connected but will not acctually connect to anything? Airplane mode is turned off.   Any suggestions on how I can fix this? 

Hi Kayli,

 

It seems that, you have an issue with wireless connectivity. We need some more information to assist you, answer these questions.

 

1.       What are the exact error messages you have received?

2.      What is the model of the laptop?

3.       Did you install Wireless Network Adapter drivers after upgrading to Windows 8?

 

To resolve the wireless connectivity issue, use the following methods in the order in which they are presented.

 

Method 1:

Steps mentioned in the following link are designed to help you identify and fix problems with wired (Ethernet) and wireless (Wi-Fi) network connections in Windows.

Wired and wireless network problems.
 

You can download the latest drivers from the following link.

http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en

 

Method 2:

I would suggest you to follow the steps and check if it helps.

a. Click on Network and Sharing Center.
b. Click Manage Network Adapter.
c. Click on Properties under "wireless network adapter."
d. Click on Wireless tab.
e. Click "Add" and type SSID.
f. Set network authentication to shared.
g. Under Network key box, type the WEP key and then click Ok.
And also follow the steps provided by “BillFill” and check.

Hope this information helps you. Please do let us know if you need further assistance with Windows, we’ll be glad to assist you.

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Last updated March 24, 2018 Views 254 Applies to: