Wifi not connecting on Asus UX31E running on Windows 8

Hi, three days ago I upgraded my w7 to W8-Pro. Installation went smoothly didn't have any issues! However since then I can't connect to wifi at school or work! I can see the networks available but just can't connect. After trying I get a message "can't connect to this network" previously on W7 I was using the same networks without problems. I have an Asus UX31E with Qualcomm Atheros AR9485WB-EG network adapter. I have unistalled W8 and made a new clean instal but still same problem, I got the new drivers and software both from intel and Asus but I can't uninstall /update/ roll back the drivers for the network adapter.
As soon as I uninstall it even before I restart my comp, windows automatically  reinstalls it. I been working on the laptop for three days, need some help here!

P.s Ethernet works perfectly!



Thank you for posting your question in the Microsoft Community!


After going through your issue description, it appears that you have an issue with wireless network performance on your computer. We need more information to assist further; I would request you to answer the followings.


1. Which antivirus application are you using?

2. Did you make any changes to the computer prior to this issue?


Let’s find the issue cause and try fixing it by performing the following methods.



Method 1:

Try the steps mentioned in the following link.

Wired and wireless network problems.


Method 2:


I would suggest you to download and install the Windows 7 compatible driver in compatibility mode.


What is program compatibility?



Making older programs compatible with this version of Windows



Support For-UX31E



If you need further help; I would suggest you to reply with more information, we’ll be glad to assist you!

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Question Info

Last updated March 24, 2018 Views 1,408 Applies to: