Wifi card not working after installing updates to windows 8

I recently installed windows 8 on my PC at home and everything was working fine. I had access to the internet through my wifi card I had installed. After updating the computer though using windows update my wifi card is no longer working and I can't connect to the internet anymore. I then restored windows to a previous point before the update and it started working again and again I downloaded those updates and again the same problem occured. How do I solve this?

Hi,

 

Thank you for posting your query in Microsoft Community forums.

 

I understand that after installing Windows update Wifi adapter fails to work in Windows 8 computer.

 

Before we try fixing this, please answer the questions given below.

 

1)      What is the make and model of the computer?

2)      What is the KB number of the Windows update that was installed?

 

I would suggest you to follow the methods given below and check if the issue persists.

 

Update Wifi adapter drivers from device manager.

 

a)      Press Windows Key + R, type devmgmt.msc.

b)      Expand the Network Adapters.

c)      Click on properties, click on Driver tab.

d)      Click Update Drivers button.

e)      Click on OK button.

 

Also refer to the articles given below,

 

How do I fix network adapter problems?

 

http://windows.microsoft.com/en-US/windows-8/fix-network-adapter-problems

 

Wired and wireless network problems

 

http://windows.microsoft.com/en-US/windows/network-connection-problem-help#network-problems=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

 

Hope the information helps to fix this issue. If you need further assistance, please feel free to post. We are here to assist you.

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my computer is custom built not branded.
my wifi adapter is the Intel wireless wifi link 4965AGN and driver is up to date
and I don't know what KB number, there was a whole group installed at the same time.
their numbers are:
2785094
2769165
2756872

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Hi,

 

Thanks for the update.

 

Please clarify if you have performed the troubleshooting steps listed in my previous post.

 

If yes, please let us know the results which would be useful for us to help you better.

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i had tried the troubleshooting steps and they didn't work

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Hi, 

I'm having the same issue with my network card not working after Windows Update.  I've updated network drivers and can only get my wifi working when I restore back to a point I made right after initial install.

System details:
Samsung Series 7 17.3" Notebook (NP700Z7C-S01US)
Network Adapter: Intel(R) Centrino(R) Advanced-N 6235
OS: Windows 8 Pro 64 bit

I also tried the troubleshooting steps you recommended with no change, it says I already have the latest drivers installed.

Thanks in advance!

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Hi, 

I'm having the same issue with my network card not working after Windows Update.  I've updated network drivers and can only get my wifi working when I restore back to a point I made right after initial install.

System details:
Samsung Series 7 17.3" Notebook (NP700Z7C-S01US)
Network Adapter: Intel(R) Centrino(R) Advanced-N 6235
OS: Windows 8 Pro 64 bit

I also tried the troubleshooting steps you recommended with no change, it says I already have the latest drivers installed.

Thanks in advance!

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Last updated July 10, 2018 Views 1,376 Applies to: