WI FI "Identifying"no connection Windows 8, a new Toshiba Laptop......need some input here. Connections was working until I ran an update on the graphics driver.

2 day old new Toshiba Laptop From Staples......

Wi Fi was working great and connected to internet until I ran a graphics update requested by the computer.

Now the Wi Fi says it has the signal but is identifying. Leaving a no connection situation....


Question Info

Last updated March 24, 2018 Views 3,134 Applies to:


Hi Patrick,


Thank you for posting your query in Microsoft Community. 


From your description, it seems that you are unable to identify wireless connection after updating graphics driver from Windows Update.


I will be glad to assist you.


I would suggest you to follow the steps provided below and update us on the status of the issue.


Wired and wireless network problems:



Why can't I connect to the Internet?:



Why can’t I find a wireless network?:



For any Windows related issues please feel free to contact us and we will be glad to help.

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