WI FI "Identifying"no connection Windows 8, a new Toshiba Laptop......need some input here. Connections was working until I ran an update on the graphics driver.

2 day old new Toshiba Laptop From Staples......

Wi Fi was working great and connected to internet until I ran a graphics update requested by the computer.

Now the Wi Fi says it has the signal but is identifying. Leaving a no connection situation....

 

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Last updated March 24, 2018 Views 3,129 Applies to:
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Answer

 

Hi Patrick,

 

Thank you for posting your query in Microsoft Community. 

 

From your description, it seems that you are unable to identify wireless connection after updating graphics driver from Windows Update.

 

I will be glad to assist you.

 

I would suggest you to follow the steps provided below and update us on the status of the issue.

 

Wired and wireless network problems:

http://windows.microsoft.com/en-IN/windows/network-connection-problem-help#network-problems=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

 

Why can't I connect to the Internet?:

http://windows.microsoft.com/en-us/windows-8/cant-connect-to-internet

 

Why can’t I find a wireless network?:

http://windows.microsoft.com/en-us/windows-8/cant-find-wireless-network

 

For any Windows related issues please feel free to contact us and we will be glad to help.

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