My Windows 8 loses WiFi connection with the internet.

My ASUS computer with Windows 8 continues to lose WiFi connection.  It tells me to Reset the WiFi Adaptor which I do.  I have contacted Microsoft, Best Buy, and Century Link with no luck.

 

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Question Info


Last updated March 24, 2018 Views 593 Applies to:
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Answer

Hi Jim,

 

Let us work together to resolve this issue.

 

Please answer these questions:

 

1.     What troubleshooting steps have been tried to resolve this issue?

2.     Do you receive any error messages or codes when the issue occurs?

3.     What is the model of the computer?

 

Here’s what you can try:

 

Refer to the steps given in the following links and check if the issue is resolved:

 

Why can’t I find a wireless network?
http://windows.microsoft.com/en-in/windows-8/cant-find-wireless-network

 

How do I fix network adapter problems?
http://windows.microsoft.com/en-in/windows-8/fix-network-adapter-problems

 

Further reference:

 

Wired and wireless network problems
http://windows.microsoft.com/en-in/windows/network-connection-problem-help#network-problems=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

 

Please get back to us with the answers so that we can resolve this issue. Your query is important to us.

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