Windows 8 does not recognize a brand new LG dvd-rom

Why doesn't  a new dvd drive that works in every other version of windoows from xp to windows 7 work in windows 8, and yes I have tried every piece of advice that is out there. I would imagine this would be an easy fix, but for some reason it's not. This appears to be a major issue that Microsoft does not appear to take seriously.
I had the same problem with the same dvd drive and here is the fix i found in a microsoft forum
Open device manager
Expand IDE ATA/ATAPI controllers
Uninstall everything under it. 
It will fix the problem.

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Question Info

Last updated June 27, 2019 Views 2,751 Applies to: