windows 8 device manager reports bluetooth dongle as HID USB mouse not bluetooth - how to make bluetooth functional

My Belkin mini bluetooth F8T016 dongle is non-functional (the blue light will not light up). Windows 8 does not see it as being a Bluetooth but as a HID USB device mouse/keyboard. Any help in getting Windows to recognize this device would be appricated.

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Hi,

Thank you for posting your query on Microsoft Community Forum.

 

In order to assist you better, please reply to these questions:

1.      Does other Bluetooth and USB device work properly?

2.      What is the make and model of computer?

 

I would suggest you to follow the methods given to solve the issue:

 

Method 1: Run the Hardware troubleshooter:

Steps:

1.       Press “Windows key + C”.

2.      Type control panel.

3.      In the search box type troubleshooting.

4.      Click on Hardware and Sounds.

5.      Choose Hardware and device and run the troubleshooter.

 

Download and Install the latest Chipset drivers from the manufacturer's website. If the Win 8 drivers are not available, then install in compatibility mode.

 

Method 2: Steps to install the drivers in compatibility mode:

1.      Place the driver installation file on the Desktop.
2. Right Click the driver installation file and select Properties/Compatibility Tab. Select the appropriate options in from the list in the following image.
3. Click Apply/OK.
4. Right Click the file and select the Run as Administrator option to install.

 

Method 3: Install the drivers of Vista in compatibility mode for the device:

http://www.belkin.com/us/support-article?rnId=476

 

Reference:

Make older programs compatible with this version of Windows:

http://windows.microsoft.com/en-US/windows-8/older-programs-compatible-version-windows

 

If the issue still persists please reply back to us and we will be happy to assist you.

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Okay, different poster, same problem.  I've tried the above, but nothing works.  Windows 8 insists on installing the HID USB Keyboard driver, even when I've found a (compatible) driver elsewhere.  And I can't even get the Broadcom installer to work, because it insists I don't have a bluetooth device connected or turned on (of course, windows is showing a keyboard, not a bluetooth device of any kind).  I attempted to override the default driver through device manager, pointing it at a folder containing win7 x64 drivers for another dongle using the same broadcom chip, but windows says the current driver is 'best', and that's that!

What do we need to do to get windows to let this show up as an 'unknown' device, so that maybe my other driver installers will pick it up?

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I read this in a post, I forgot where so I cannot credit the author. There seems to be a problem with the Broadcom's SetupBtwDownloadSE.exe. The solution (and this worked for me) is to unzip the f8t016-f8t017.zip and use Inst.exe to setup bluetooth either the 32bit or 64bit whichever your needs may be.

Paul

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I'd gladly do that, but I haven't found that zip file, only the .exe (autodetect / install).  Where can I get f8t016-f8t017.zip at?

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Try this link:
http://www.belkin.com/us/support-article?rnId=2160
 
Use the Vista Drivers, you must unzip and go to the 32bit or 64bit folder.
 
Paul

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Thanks.  I tried this, and while the installer runs, the drivers themselves, and the Bluetooth tray applet don't find the device.  It is still seen as a HID USB keyboard by Windows.

 

I haven't figured out how to keep Windows from installing it's own driver, and why the driver it chooses is for the HID Keyboard Device.  Shouldn't the device ID for this Bluetooth dongle be unique?

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thanks,

I have tried this and it appeared to install ok but still would not find device then windows 8 started to crash and reboot a couple of times after this I  uninstalled the program.

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I have the exact same problem as USA1fan. Please, someone let me know if you have found a solution. I will keep searching.

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Hi David,

 

Considering the age of the thread and to avoid confusion, if the troubleshooting steps in this thread did not resolve your issue, I would recommend creating a new thread so that the community can focus on that thread –
http://answers.microsoft.com/en-us

 

Refer to the following link prior to posting a question so that you may provide all the relevant information, for us to help you:
http://support.microsoft.com/kb/555375

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My Belkin mini bluetooth F8T016 dongle is non-functional (the blue light will not light up). Windows 8 does not see it as being a Bluetooth but as a HID USB device mouse/keyboard. Any help in getting Windows to recognize this device would be appricated.

Did this solve your problem?

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Last updated April 19, 2020 Views 3,503 Applies to: