Windows 8 BSOD Driver_Power_State_Failure

Hello everyone,

I'm having reoccurring BSOD appear notifying me of a DRIVER_POWER_STATE_FAILURE in Windows 8.  When the computer reboots, one of my HDD has disappeared.  I'll mess around with drivers installing certain combinations which will bring the drive back to be on the subsequent boot but will get another BSOD within a day.  The drive is good and passes all possible tests but it is always the same drive.  I'm new to dump files and have no idea what to look for.  Please Help.

Here is my minidump:

https://dl.dropbox.com/u/18957983/020813-70964-01.dmp


Thanks in advance!
 

Question Info


Last updated March 24, 2018 Views 424 Applies to:

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Hi Phonesis,
Thank you for posting your query in Microsoft Community.

 

 

From your issue description I understand that you are getting BSOD Driver Power State Failure error on Windows 8 computer.

In order to help you better please provide us the following information:
1) What was the recent change made to your computer prior to this issue?
2) What is the complete error message you get?
3) Are you using any third party security software?
4) What are you referring to when you mean hard drive disappeared?

5) Does the computer Boot to the desktop?

 

 

To fix the issue with BSOD Driver Power State Failure error you can follow these steps:


Method 1: Check Disk
Run Check Disk to fix the Errors which you are facing with hard drive on your computer.
Check disk is a command-line tool that checks volumes on your hard disk drive for problems. The tool then tries to repair any problems that it finds. For example, Chkdsk can repair problems related to bad sectors, lost clusters, cross-linked files, and directory errors.

 

 

Steps to perform check disk:

a) Press” windows + R” key to open run window

 

b) In search filed type cmd and select ok, to open command prompt
.
c) Type chkdsk C: and hit enter to run Check Disk

 

d) Once the above command does the check disk, proceed further by typing this command chkdsk /f C: (This command finds and repair errors on drive C)

 

(When you use this command, Check Disk performs an analysis of the disk and then repairs any errors it finds, provided that the disk isn’t in use. If the disk is in use, Check Disk displays a prompt that asks whether you want to schedule the disk to be checked the next time you restart the system. Click yes to schedule this check.)

 

The options for Check Disk are used as follows:


/F command + Name of the drive you want to check (e.g: /f c) Fixes errors on the disk

 

/V command + Name of the drive you want to check Displays the full path and name of every file on the disk (FAT16 and FAT32); displays cleanup messages if any (NTFS)

 

/R command + Name of the drive you want to check Locates bad sectors and recovers readable information

 

/X command + Name of the drive you want to check Forces the volume to dismount first if necessary (implies /F)

 

/I command + Name of the drive you want to check Performs a minimum check of index entries (NTFS only)

 

/C Skips checking of cycles within the folder structure (NTFS only)

 

/B command + Name of the drive


Important: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost

 

If the computer boots to the desktop, perform system restore


Method 2: Perform a system restore

 

How to restore, refresh, or reset your PC
http://windows.microsoft.com/en-US/windows-8/restore-refresh-reset-pc


Note: The apps that came with your PC or you installed from Windows Store will be reinstalled, but any apps you installed from other websites and DVDs will be removed. Windows puts a list of the removed apps on your desktop after refreshing your PC.


Method 3: Update the latest display/graphics, chipset drivers from the manufacturer’s website. If Windows 8 drivers are not available, you can install Windows 7 drivers in compatibility mode.

 

Follow these steps:
a) Press ‘Windows + W’ key on the keyboard.


b) Type compatibility in the search box and then press enter.


c) Click “Run programs made for previous versions of Windows” option from the list appeared in the left side.


d) Select the drivers and install.


You can also refer to this link:


Make older programs compatible with this version of Windows
http://windows.microsoft.com/en-IN/windows-8/older-programs-compatible-version-windows

 

For any Windows related assistance in the future, feel free to contact us and we will be glad to help.

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Also, there is a reference to the rtwlane.sys in the minidump file.

 

The rtwlane.sys appears to be a component of the Realtek LAN drivers so try updating  to the most recent version available from Realtek:

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

 

I would also suggest to uninstall, at least temporarily, Daemon Tools as it's dtsoftbus01.sys driver can be problematic in certain setups.

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I recently changed my wireless adapter but was getting the same BSOD before the install of the new component.

Here is a minidump prior to install of the adapter however:

https://dl.dropbox.com/u/18957983/020513-22947-01.dmp

The complete error message I receive when the screen goes blue is "DRIVER_POWER_STATE_ FAILURE".

As of now, I'm not using any third party security software and because this is a fresh install, I've don't have the remnants of any of the sort.

By saying my hard drive disappears, it is no longer recognized by the motherboard.  It isn't a faulty motherboard because I replaced the motherboard thinking it was the issue but it seems to be something else.  It's as if the HDD doesn't exist.  The entire drive no longer appears with the other ones in Windows.  Then I'll will mess around with some of the drivers, and it will reappear on the next bootup which is right to the desktop.

I've already run a disk check and have performed a system restore.  I will check into your third method however.

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Also, there is a reference to the rtwlane.sys in the minidump file.

 

The rtwlane.sys appears to be a component of the Realtek LAN drivers so try updating  to the most recent version available from Realtek:

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

 

I would also suggest to uninstall, at least temporarily, Daemon Tools as it's dtsoftbus01.sys driver can be problematic in certain setups.

 I went ahead and updated the Realtek drivers from the link.  I won't uninstall Daemon Tools unless it BSOD again just so we can hold as many things as possible constant and I can figure out why it's doing what it's doing.

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OK, post back with the minidump file if the BSOD reoccurs.

 

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Hey folks,

BSOD happened again last night.  Here is the associated dumpfile.

https://dl.dropbox.com/u/18957983/021013-9282-01.dmp

I'll uninstall Daemon Tools as well.

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There was a reference to the EtronXHCI.sys in the crash.

 

So try updating the Etron USB 3.0 driver.

 

 

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I updated the Etron USB 3.0 driver but no go =(

https://dl.dropbox.com/u/18957983/021313-7862-01.dmp

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The error references the atapi.sys:

 

BUCKET_ID:  0x9F_3_IMAGE_atapi.sys

 

One thing, can you uninstall Daemon Tools and see if that helps any.

 

 

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Oops...sorry, yeah I forgot but Daemon Tools is now uninstalled.  What exactly does atapi.sys tell us?

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