I have a new Sony Vaio Pro and have experienced system crashes on 3 occasions. All the crashes happened after I resumed from Hibernate mode and were related to Bug Check DRIVER_POWER_STATE_FAILURE. After the first two crashes, I ran the Sony diagnostics on both Memory and SSD and they passed the test. I even sent my Vaio Pro to Sony Repair Depot for a stress test on Memory, Hard Drive and other hardware and they all passed.
I got my Vaio Pro back last Wednesday and refreshed the Windows 8 from scratch. This morning, after resumed from Hibernate mode, I realised my Bluetooth mouse was not functioning. So I shutdown the Laptop hoping a restart would fix the issue. However, it took close to 5 minutes before it would shutdown and on Restart Windows gave a warning:
"Windows experienced problem with the shutdown. Your PC ran into problem. This problem case your PC to restart".
Bluescreen Viewer pointing it towards DRIVER_POWER_STATE_FAILURE caused by driver ntoskrnl.exe.
Bluescreen details as follows:
A problem has been detected and Windows has been shut down to prevent damage to your computer.
The problem seems to be caused by the following file: ntoskrnl.exe
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
*** STOP: 0x0000009f (0x0000000000000004, 0x000000000000012c, 0xfffffa80196707c0, 0xfffff880009ec810)
*** ntoskrnl.exe - Address 0xfffff80189072106 base at 0xfffff8018901e000 DateStamp
Here is my minidump file:
Memory dump file (don't know why this file is close to 550MB big):
p.s. I suspect this may have something to do with my Bluetooth driver as I had experienced many occasions that Bluetooth driver had been disabled by Windows and the Event Viewer reported "The Local Bluetooth has failed in an undetermined manner and will not be used. The driver has been unloaded".
Thanks in advance,