I've spent $39 dollars to Apple to try and fix the issue of my Iphone 4 and Ipod Classic 160gb by adding a device, uninstalling and reinstalling and reparing hardware devices and still get error. I want to use iTunes as i'm a radio dj and want to upload my latest podcasts. I was told by apple that my Windows 8 was a Microsoft problem with this issue. I tried to ring Microsoft at 9:30am yesterday morning only to say that they are receiving high volume calls and would ring me back during the day. I couldn't wait all day and been working on my iTunes trying to get that software to work, also devices manager for Apple products. Also I get continuously a blank screen when loading up windows 8 and Microsoft troubleshooted this and I have to sign out and sign back in again for desktop.