Unable to see my tablet when connected to my Windows 8 laptop

I recently bought a new Android Tablet, but when I connected it to my laptop for the first time (unknown to me Windows had frozen) so did not install the tablet's drivers correctly.

When I now connect my tablet I can't see my tablet and don't know if it is possible to make Windows install the drivers again.

Any ideas?

Thanks
Answer
Answer

Hi,


I understand that your tablet is not getting recognized by the computer.

 

1. Do you get any error message when you connect the tablet to the computer?
2. What is the make and model of the Tablet?
3. Have you tried to connect the tablet to different USB ports?
4. Have you made any recent changes to the computer

 

I suggest you to run the following steps and check if it helps.

 

Method 1:


I would suggest you to run “Hardware and Devices” troubleshooter to diagnose the exact issue. The hardware and devices troubleshooter can detect and fix errors and incorrect settings in devices. You can refer these steps to run this troubleshooter:

 

a. Press “Windows key + W”.
b. Type “Troubleshooting” without quotes in the Search box and hit enter.
c. Select “Hardware and Sound” from the Troubleshooter Window.
d. Select “Hardware and Devices” under Devices option.
e. Follow the On Screen instructions.

 

Method 2:

 

I suggest you to logon to the Tablet manufacturer website and install the latest driver for the device from the website.

You can also refer to the article mentioned below for more information.

 

Why isn't Windows finding my device?

 

http://windows.microsoft.com/en-US/windows-8/why-isnt-windows-finding-device


What if a device isn't installed properly?

 

http://windows.microsoft.com/en-US/windows-8/what-device-isnt-installed-properly


Hope this helps. If the issue persists or if you face any Windows issues in future, let us know and we would be glad to assist you.

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Question Info


Last updated October 15, 2019 Views 783 Applies to: