Unable to install the Lexmark printer driver in my Windows 8 computer

I tried to install Lexmark printer X83 ,notice came back saying that printer had no drivers .It worked fine until I purchased a new compute with windows 8
Answer
Answer

Hi Bob,

 

Thanks for choosing Windows 8 and for providing us an opportunity to assist you.

 

First, let me congratulate you on getting a new computer!

 

You have mentioned that you were unable to install Lexmark printer in the new computer which was preinstalled with Windows 8. Don’t worry Bob; we’ll help you with this issue.

 

It appears that Lexmark printer is not recognized due to an outdated driver or a corrupted driver. I have checked the printer in Windows 8 compatibility center and the printer is compatible with Windows 8, so the issue could due to an outdated driver. I would suggest you to install the latest driver from the manufacturer and check.

 

Method 1: Update driver

 

You can check for updated Windows 8 drivers from here:

 

http://www1.lexmark.com/en_US/support-downloads/windows8/index.shtml?linkSelected=node7

 

If you couldn’t find an updated Windows 8 driver, then try installing the Lexmark universal driver which works with all models and is compatible with Windows 8. Here is the link:

 

http://www1.lexmark.com/en_US/software/upd/index.shtml

 

Method 2: Compatibility mode

 

If the Windows 8 driver and the universal driver didn’t work, then I would suggest you to uninstall them and download Windows 7 driver from the manufacturer’s website and install it Windows 7 compatibility mode and check. Refer these steps:

 

a)      Right click the driver installation file and select Properties then tap or click the Compatibility tab.

b)      Place a check in the Run this program in compatibility mode.

c)       Tap or click the drop down box and select Windows 7, then tap or click OK.

d)      Try installing the driver and check.

 

If these steps didn’t help you, then try the troubleshooting steps in this link:

 

http://windows.microsoft.com/en-US/windows/printer-problems-in-windows-help#fix-printer-problems=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

 

 

Hope this helps. Please get back to us with the status of the issue, so that we can help you accordingly.

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Last updated September 11, 2019 Views 10,306 Applies to: