touch screen dose not work after downloading from window 7 to windows 8 on my packard bell

anyone know how i can get back my touchscreen for my packard bell please
Answer
Answer
Hi,

Check with the Compatibility Center to be sure it is fully supported :

Windows - Compatibility Center
https://www.microsoft.com/en-us/windows/compatibility/win8/CompatCenter/Home?Language=en-US

--------------------------------------------------------------------------------------------

Check with Packard Bell Support, their on-line documentation, and drivers. Don't fail
to contact Packard Bell as there could be known issues with known solutions.

Download and install or re-install the latest drivers.

Packard Bell
http://www.packardbell.com/index.html

===================================================

If your system is supported and you have the installed or re-installed the latest drivers
and there are still issues try a Refresh (removes programs and retains files and settings).
Or if needed a Reset (which removes everything so you need to have backups off the
main drive so they can be restored).

Windows 8 includes special methods to Refresh (keep files and settings)  or a Reset
(new install removing all).

How to restore, refresh, or reset your PC
http://windows.microsoft.com/en-US/windows-8/restore-refresh-reset-pc

How to create a system image to refresh your Windows 8 PC
http://support.microsoft.com/kb/2748351

How to Refresh Windows 8
http://www.eightforums.com/tutorials/2293-refresh-windows-8-a.html

How to Reset Windows 8
http://www.eightforums.com/tutorials/2302-reset-windows-8-a.html

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!

Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021
Microsoft MVP Windows and Devices for IT 2009 - 2020

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Last updated March 24, 2018 Views 48 Applies to: