Sony Vaio with Windows 8 -- Battery error message

I have a Sony Vaio with Windows 8. After having updated, I got this message:

click OK to enter Hibernate mode, and remove and reinsert the battery. See the electronic VAIO(R) User Guide for more information about using the battery. The installed battery may not be properly connected to the computer or may not be compatible with the computer.

I saw from other posts how to fix this issue with Windows 7, but I can't translate that to Windows 8. Can someone help?
Answer
Answer

Hi,

 

This error message is generated by Sony Battery Checker (ISB utility). This indicates that there is some issue with the battery.

 

I would suggest you to check with Sony support for more information regarding the issue.

http://esupport.sony.com/US/p/select-system.pl?model_type_group_id=10

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Last updated January 24, 2021 Views 5,296 Applies to: