Sony microvault USB 3.0 8GB thumb drive not working after upgrading PC to Windows 8 Pro

I upgraded my OS from Windows Home Premium to Windows 8 Pro.  My Sony Microvault USB 3.0 thumb drive was not recognised by my laptop's USB 3.0 port. It worked well before the upgrade. I tried to re-install the driver but Windows said that the driver was up to date. What might be the problem?
 

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Last updated April 28, 2019 Views 5,228 Applies to:
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Hi,

Thank you for posting in Microsoft community!
You've reached the right forum for your question. As I understand, the Sony microvault USB 3.0 8GB thumb drive not working after upgrading to Windows 8 Pro. I would suggest you to follow the troubleshooting steps to check if it helps.

Did you check the status of the device from Device Manager.
Method 1:

Run hardware and troubleshooter and check.

a) Press “Windows Key + R”, type Control Panel.

b) Then type “Troubleshooter” in the Search box and hit enter.

c) Select “Hardware and Sound” from the Troubleshooter Window.

d) Select “Hardware and Devices”.


Method 2:
 You may refer the manufacturer website and try installing the latest driver compatible for windows 8 and check.
http://www.sony.net/Products/Media/Microvault/support/index.html
If there is not driver compatible with Windows 8 then, you may update the drivers in compatibility mode and check if it helps.

a) Press the ‘Windows + W’ key on the keyboard.
b) Type compatibility in the search box and then press enter.
c) Click “Run programs made for previous versions of Windows” option from the list appeared in the left side.
d) Select the drivers and install.

Please reply with the results. I would be glad to assist you further

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