I've been having troubles with my Windows 8 computer (not 8.1) and it hasn't been updating. I've been asking around on how to fix this and been going in circles and I gave up trying to fix it myself.
I got on to a computer guy and he had a muck around with the computer and reckons the best thing to do would be to do a factory reset.
I have an ASUS X501A laptop. It came with Windows 7 but later I installed Windows 8. So essentially what I'm trying to do is reset the PC back to when I first pulled it out of the box a little under 2 years ago.
In the manual for this laptop, to do a factory reset I need to press [F9] during bootup, then it goes on to do other instructions with the recovery partition on my HDD. Only problem is, [F9] does nothing at all. I've tried spamming it as soon as I see the initial ASUS logo. I've tried holding it before I even press the ON button and keeping hold of it, but nothing seems to happen.
Am I pressing the button wrong? Do I need to press a different key? (I have tried all the other function keys - some of them do other things, but not what I want) Am I just a klutz when it comes to pressing buttons?
Help would be appreciated, thanks