Nokia BH 503 connected to laptop but shows offline forever

I have initially connected my Nokia BH 503 connected to laptop but it shows offline forever even my headset is on. How to connect to my music player in laptop and make it as online. Mine is Lenovo laptop with windows 8 os. Thanks for your help.
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Answer
Answer

Hi Mohamed Safeer M,

 

Thank you for posting the question on Microsoft Community Forums.

 

It looks like Nokia BH 503 is not getting detected. Let’s analyze and identify the issue.

 

Please answer few questions to narrow down the issue.

 

1.       What happens when you connect the Bluetooth headset to the computer?

2.       Do you get any error message?

3.       Were you able to pair the headset with the Bluetooth in computer? Was it successful?

4.       Are you able to connect to other Bluetooth devices?

 

 

 

This issue could be due to the compatibility of the device to connect to the computer.

 

I could not find any information on the compatibility of the device in Windows compatibility center.

Refer:

http://www.microsoft.com/en-us/windows/compatibility/win8/CompatCenter/ProductDetailsViewer?Name=Nokia%20BH-503%20Bluetooth%20Headset&vendor=Nokia&Locale=1033&BreadCrumbPath=Nokia%20BH%20503%20&Type=Hardware&tempOsid=win8

 

You may refer to the user guide for Nokia BH 503 to know more information.

Download the PDF user guide

http://nds1.nokia.com/files/support/nam/phones/guides/Nokia_BH-503_UG_en-US.pdf

 

I would suggest also suggest you to post the question in Nokia support forums.

 

Stereo Bluetooth Headset BH-503

http://www.nokia.com/us-en/support/product/stereo-bluetooth-headset-bh-503/

  

Hope this information helps. Do get back to us if you have more queries regarding Windows.

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Last updated April 29, 2021 Views 726 Applies to: