my new computer with windows 8 won't print my pdf files, prints everything else fine.

I have a new HP computer running windows 8. my printer works fine except when I want to print a pdf file. If I install the drivers for the printer, it wipes out all my Outlook files.
 
I'm so close to pitching out this windows 8.
 
Linda Hewett
Answer
Answer

My printing problem is solved with a download of the latest version of Adobe Reader. My pdf files are printing fine now, no trouble at all with my new Windows 8 computer.

 

Thanks everyone for the help.

 

Linda

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Got it to work.  I discovered that the updates were downloaded but the computer needed to restart to get them configured.  pdf's would not open up until this happened.  By accident I noticed a message that said my computer would restart in two days to config the updates.  I selected restart and it took about 40 minutes for one update to install and config.  Fingers crossed I checked my pdf's and they ran.  problem solved.

 

 

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Last updated February 5, 2019 Views 20,727 Applies to: