Hi
Foo Wahong,
Thank you for posting your question in Microsoft Community.
I understand that Kingston Data Traveler 150 USB Drive is not working. Correct me if I am wrong.
I can imagine the inconvenience you have experienced. I will try to help you in fixing the issue.
To help you suggest more steps to resolve the issue, I would appreciate if you could answer the following questions:
1. Do you receive any error code or message?
2. Have you made any recent hardware or software changes to your computer prior to the issue?
3. What is the make and model of the computer?
4. Which operating system was installed prior to Windows 8?
Please follow the below methods and check the issue:
Method 1:
Run the Hardware troubleshooter and check.
Follow the steps to run the troubleshooter:
a. Press
Windows key + C on your keyboard to show the Charms bar.
b. Type
Troubleshooting and click Troubleshooting under
Settings.
c. Now type
Hardware Troubleshooter in the search option.
d. Click on
Hardware troubleshooter to run the troubleshooter.
Method 2:
I would suggest you to install the updated drivers for the USB drive from the below link:
http://www.kingston.com/us/support/technical/search
Method 3:
If the issue persists, then install the drivers in compatible mode and check.
Follow these steps:
a)
Press the ‘Windows + W’ key on the keyboard.
b)
Type
compatibility in the search box and then press
enter.
c)
Click “Run programs made for previous versions of Windows” option from the list appeared in the left side.
d)
Select the drivers and install.
For more information:
Contact Kingston Technical Support:
http://www.kingston.com/us/support
Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.
In future if you come across any issues regarding Windows, please feel free to post your query here on Microsoft
Community, we will be more than happy to assist you.
