I was having troubles with my speakers after installing Windows 8

Original title: install a speaker


I was having troubles with my speakers after installing windows 8 and I found something that said to uninstall and reinstall the speaker drivers. How do I reinstall the drivers?


Question Info

Last updated March 24, 2018 Views 54 Applies to:

Hi Kaley,


Thank you for posting your question in Microsoft Community.


I understand that you are facing trouble with your speakers after installing Windows 8. Correct me if I am wrong.


I can imagine the inconvenience you have experienced. I will try to help you in fixing the issue.


To help you suggest more steps to resolve the issue, I would appreciate if you could answer the following questions:


1. Do you receive any error code or message?

2. Have you made any recent hardware or software changes to your computer prior to the issue?

3. What is the make and model of the computer?

4. Which operating system was installed prior to Windows 8?


Please follow the below methods and check the issue:


Method 1:


Step 1:


Let’s follow the steps from the following link and check if it helps.

No sound in Windows




Step 2:

Run the hardware troubleshooter. Follow these steps:


a)   Press the ‘Windows + W’ key on the keyboard.

b)   Type troubleshooter in the search box and then press enter.

c)   Click hardware and sound and run the hardware and device troubleshooter by follow the on-screen instructions.


Method 2:


Update the latest Windows 8 sound drivers from the manufacturer’s website and check.


You can install sound drivers in compatibility mode. Follow these steps:


a)   Press the ‘Windows + W’ key on the keyboard.

b)   Type compatibility in the search box and then press enter.

c)   Click “Run programs made for previous versions of Windows” option from the list appeared in the left side.

d)   Select the drivers and install.


Method 3:


Install optional updates and check.


a. At the Start screen, type Windows Update.
b. Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results
c. When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.


For reference:


What is program compatibility? :



Program Compatibility Assistant: Frequently asked questions:




Make older programs compatible with this version of Windows:



Get your apps and devices working in Windows 8:



Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.


In future if you come across any issues regarding Windows, please feel free to post your query here on Microsoft Community, we will be more than happy to assist you.



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