I need help getting my Verizon Pantech UM150 USB Modem to work with Windows 8

I need help getting my Verizon Pantech UM150 USB Modem to work with Windows 8
Answer
Answer

Hi,

Thanks for asking! As I understand, you want to get Verizon Pantech UM150 USB Modem to work.

Before we proceed, I would like to collect some information.

1.       Do you get/see any error message in the Device Manager?

2.       What happens when you try to connect to the Modem?

Method:

Follow these steps, uninstall and re-install the Universal Serial Bus Drivers in compatibility mode. Check if it helps.

Note: Download the drivers from the Manufacturer’s website and save it on to the Desktop.

a)      Press Windows Key + R, type devmgmt.msc.

b)      Expand the Universal Serial Bus Controllers (for the Modem) click on the drivers.

c)       Click on properties, click on uninstall tab.

d)      Click OK.

e)      Right-click on the driver (Downloaded from the manufacturer’s website) file.

f)       Click on Properties and select the Compatibility tab.

g)      Click the checkbox before Run this program in Compatibility mode for option and select Windows 7.

h)      In the list-down box; then try installing the device driver via Run as administrator.

For more information, refer: http://windows.microsoft.com/en-US/windows-8/what-device-isnt-installed-properly

Reply back with the results, I would be glad to assist you further.

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Last updated March 24, 2018 Views 1,159 Applies to: