I get an error, "video tdr failure".

Hi Sya Erina,

 

Thank you for posting your query in Microsoft Community Forum!

 

Based on the issue description, it appears that you are getting an error video tdr failure on the computer.

 

To guide you in the right direction, I need a few more information from the computer that has the issue. Please help me answer the following questions:

 

1.      When do you get this error message?

2.      Were there any recent changes made on the computer prior to the issue?

 

I will certainly help you out with this issue.

 

TDR is the Timeout, Detection, and Recovery component in Windows. What happens is the Graphics Display driver for the installed graphics card stops responding. When this happens, windows will stop and restart the driver to fix the problem.

 

The most common reason for this issue is that the graphics device is being overloaded or used beyond its capabilities.

This happens most often when playing graphic intensive games, but can happen with any process that uses a large amount of graphic resources, such as when editing or creating videos.

Some things you can do to avoid these problems:

a. Make sure you are using the latest graphics device driver.

b. Manage your time working with programs that are graphic intensive, exit any other programs that might also use a large amount of resources.

 

 

I would suggest you to download and Install the latest graphic card drivers from the manufacturer’s website and check.

 

You can install Windows 7 drivers in compatibility mode if there are no Windows 8 compatible drivers.

 

Follow these steps:

 

a) Press the ‘Windows + W’ key on the keyboard.

b) Type compatibility in the search box and then press enter.

c) Click “Run programs made for previous versions of Windows” option from the list appeared in the left side.

d) Select the drivers and install.

 

If the issue persists or you have further questions on Windows, please do not hesitate to let us know. We will be glad to assist you.

I had this problem and think I have found the cure.  Open up the Nvidia Control Panel (probably bottom right tasks bar) left hand side of control panel click on Phys configurations, click on automatic and change to GForce (if this is what your computer runs) click apply - hopefully this may cure your problems.  If not increase the power to your cpu,