Thank you for your interest in Windows 8. I am sorry to hear that you are not able to get your printer detected. I will do my best to get the issue resolved and make your Windows 8 experience a great one.
Before we begin, I would like to ask a few troubleshooting questions:
1.How is the printer connected? Is it a wired or a wireless connection?
2.Do you have any third party anti-virus program installed on the computer?
3.Are you aware of any recent software or hardware changes on the computer?
You may go through the steps from the
article and check if it helps.
Here is another
article on installing printer. Have a look and check.
Hope this helps and do let us know if you need further assistance. We will be glad to help.
Rohit Chettri Forum Moderator
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