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HOW TO SOLVE common screen resolution problem after instal windows 8

JuanPeñaR asked on

Hello people.

Do you have a low screen resolution after install windows 8?

Even you download appropriated drivers for your graphic card and it does not recognizes your device?

Does your windows 8 keep a Generic windows graphic drivers on your system?

Do you want to get your screen reach its appropriate resolution?


1. Download your signed display card drivers and install it

2. Uninstall the generic display driver

3. Go to C:\windows\inf and look for display.inf file and rename it to display2.inf (it can be any other name to stuck the installation root by windows) 

4. Open regedit and go to Computer\HKEY_LOCAL_MACHINE\System\ControlSet001\Services\BasicDisplay and delete it.


5. Go to device manager console (right click on Computer, Manage, Device Manager, click on devices window and then click on Scan for hardware changes icon.

6. You will see your display card asking for drivers.

7. Right click on display card and go to hardware Ids on driver detail

8. Copy values. It must see like this: PCI\VEN_1002&DEV_5955&SUBSYS_3085103C&REV_00
9. Go to created directory by your signed driver installed (C:\ATI... C:\NVIDIA... C:AMD... etc.

10. Go to driver directory. for example: C:\ATI\10-02_legacy_vista32-64_dd_ccc\Packages\Drivers\Display\LH_INF and look for .inf file on it

11. Open the .inf file and go to Driver information block. It must see like this(for ATI graphics):


 ""Driver information

%ATI% = ATI.Mfg, NTx86.6.0

"All-in-Wonder X1800XL" = ati2mtag_R520, PCI\VEN_1002&DEV_7109&SUBSYS_03221002
"All-in-Wonder X1800XL " = ati2mtag_R520, PCI\VEN_1002&DEV_7109&SUBSYS_04121002
"All-in-Wonder X1800XL Secondary" = ati2mtag_R520, PCI\VEN_1002&DEV_7129&SUBSYS_03231002
"All-in-Wonder X1800XL Secondary " = ati2mtag_R520, PCI\VEN_1002&DEV_7129&SUBSYS_04131002
"All-in-Wonder X1900" = ati2mtag_R580, PCI\VEN_1002&DEV_7249&SUBSYS_03221002
"All-in-Wonder X1900 " = ati2mtag_R580, PCI\VEN_1002&DEV_7249&SUBSYS_04121002
"All-in-Wonder X1900 Secondary" = ati2mtag_R580, PCI\VEN_1002&DEV_7269&SUBSYS_03231002
"All-in-Wonder X1900 Secondary " = ati2mtag_R580, PCI\VEN_1002&DEV_7269&SUBSYS_04131002
"ALL-IN-WONDER X600 Series" = ati2mtag_RV380x, PCI\VEN_1002&DEV_5B62&SUBSYS_44221002
"ALL-IN-WONDER X600 Series " = ati2mtag_RV380x, PCI\VEN_1002&DEV_5B62&SUBSYS_04221002
"ALL-IN-WONDER X600 Series Secondary" = ati2mtag_RV380x, PCI\VEN_1002&DEV_5B72&SUBSYS_44231002
"ALL-IN-WONDER X600 Series Secondary " = ati2mtag_RV380x, PCI\VEN_1002&DEV_5B72&SUBSYS_04231002
"ALL-IN-WONDER X800 Series" = ati2mtag_R420, PCI\VEN_1002&DEV_4A50&SUBSYS_44221002
"ALL-IN-WONDER X800 Series " = ati2mtag_R420, PCI\VEN_1002&DEV_4A4A&SUBSYS_44221002
"ALL-IN-WONDER X800 Series  " = ati2mtag_R420, PCI\VEN_1002&DEV_4A4B&SUBSYS_44221002
"ALL-IN-WONDER X800 Series - Secondary" = ati2mtag_R420, PCI\VEN_1002&DEV_4A70&SUBSYS_44231002
"ALL-IN-WONDER X800 Series Secondary" = ati2mtag_R420, PCI\VEN_1002&DEV_4A6A&SUBSYS_44231002
"ALL-IN-WONDER X800 Series Secondary " = ati2mtag_R420, PCI\VEN_1002&DEV_4A6B&SUBSYS_44231002
"ALL-IN-WONDER X800 XL" = ati2mtag_R430, PCI\VEN_1002&DEV_554D&SUBSYS_03221002
"ALL-IN-WONDER X800 XL Secondary" = ati2mtag_R430, PCI\VEN_1002&DEV_556D&SUBSYS_03231002
"ATI Radeon X1050" = ati2mtag_RV370, PCI\VEN_1002&DEV_5B63&SUBSYS_30001002
"ATI Radeon X1050 " = ati2mtag_RV370, PCI\VEN_1002&DEV_5B60&SUBSYS_30001002
"ATI Radeon X1050  " = ati2mtag_RV350, PCI\VEN_1002&DEV_4153&SUBSYS_30001002
"ATI Radeon X1050   " = ati2mtag_RV360, PCI\VEN_1002&DEV_4152&SUBSYS_30001002
"ATI Radeon X1050 Secondary" = ati2mtag_RV370, PCI\VEN_1002&DEV_5B73&SUBSYS_30011002
"ATI Radeon X1050 Secondary " = ati2mtag_RV370, PCI\VEN_1002&DEV_5B70&SUBSYS_30011002
"ATI Radeon X1050 Secondary  " = ati2mtag_RV350, PCI\VEN_1002&DEV_4173&SUBSYS_30011002
"ATI Radeon X1050 Secondary   " = ati2mtag_RV360, PCI\VEN_1002&DEV_4172&SUBSYS_30011002
"ATI Radeon X1550" = ati2mtag_RV515, PCI\VEN_1002&DEV_7142&SUBSYS_30001002
"ATI Radeon X1550 " = ati2mtag_RV515, PCI\VEN_1002&DEV_7183&SUBSYS_30001002
"ATI Radeon X1550 Secondary" = ati2mtag_RV515, PCI\VEN_1002&DEV_7162&SUBSYS_30011002
"ATI Radeon X1550 Secondary " = ati2mtag_RV515, PCI\VEN_1002&DEV_71A3&SUBSYS_30011002
"ATI Radeon X1550 Series" = ati2mtag_RV515, PCI\VEN_1002&DEV_7146&SUBSYS_30001002
"ATI Radeon X1550 Series " = ati2mtag_RV515, PCI\VEN_1002&DEV_7187&SUBSYS_30001002
"ATI Radeon X1550 Series Secondary" = ati2mtag_RV515, PCI\VEN_1002&DEV_7166&SUBSYS_30011002
"ATI Radeon X1550 Series Secondary " = ati2mtag_RV515, PCI\VEN_1002&DEV_71A7&SUBSYS_30011002
"Radeon X1800 CrossFire Edition" = ati2mtag_R520, PCI\VEN_1002&DEV_7109&SUBSYS_0D021002
"Radeon X1800 CrossFire Edition Secondary" = ati2mtag_R520, PCI\VEN_1002&DEV_7129&SUBSYS_0D031002
"Radeon X1900 CrossFire Edition" = ati2mtag_R580, PCI\VEN_1002&DEV_7249&SUBSYS_0D021002
"Radeon X1900 CrossFire Edition Secondary" = ati2mtag_R580, PCI\VEN_1002&DEV_7269&SUBSYS_0D031002
"Radeon X1950 CrossFire Edition" = ati2mtag_R580, PCI\VEN_1002&DEV_7240&SUBSYS_0D021002
"Radeon X1950 CrossFire Edition Secondary" = ati2mtag_R580, PCI\VEN_1002&DEV_7260&SUBSYS_0D031002
"Radeon X800 CrossFire Edition" = ati2mtag_R430, PCI\VEN_1002&DEV_554D&SUBSYS_0D021002
"Radeon X800 CrossFire Edition Secondary" = ati2mtag_R430, PCI\VEN_1002&DEV_556D&SUBSYS_0D031002
"RADEON X850 CrossFire Edition" = ati2mtag_R480, PCI\VEN_1002&DEV_5D52&SUBSYS_0D021002
"RADEON X850 CrossFire Edition Secondary" = ati2mtag_R480, PCI\VEN_1002&DEV_5D72&SUBSYS_0D031002
"Asus Radeon X1050" = ati2mtag_RV350, PCI\VEN_1002&DEV_4153&SUBSYS_30001043
"Asus Radeon X1050 Secondary" = ati2mtag_RV350, PCI\VEN_1002&DEV_4173&SUBSYS_30011043
"ASUS Radeon X1550" = ati2mtag_RV515, PCI\VEN_1002&DEV_7142&SUBSYS_30001043
"ASUS Radeon X1550 " = ati2mtag_RV515, PCI\VEN_1002&DEV_7183&SUBSYS_30001043
"ASUS Radeon X1550 Secondary" = ati2mtag_RV515, PCI\VEN_1002&DEV_7162&SUBSYS_30011043
"ASUS Radeon X1550 Secondary " = ati2mtag_RV515, PCI\VEN_1002&DEV_71A3&SUBSYS_30011043
"ASUS Radeon X1550 Series" = ati2mtag_RV515, PCI\VEN_1002&DEV_7146&SUBSYS_30001043
"ASUS Radeon X1550 Series " = ati2mtag_RV515, PCI\VEN_1002&DEV_7187&SUBSYS_30001043
"ASUS Radeon X1550 Series Secondary" = ati2mtag_RV515, PCI\VEN_1002&DEV_7166&SUBSYS_30011043
"ASUS Radeon X1550 Series Secondary " = ati2mtag_RV515, PCI\VEN_1002&DEV_71A7&SUBSYS_30011043
"ASUS X550 Series" = ati2mtag_RV370, PCI\VEN_1002&DEV_5B60&SUBSYS_31001043
"ASUS X550 Series Secondary" = ati2mtag_RV370, PCI\VEN_1002&DEV_5B70&SUBSYS_31011043
"ATI Radeon X1050    " = ati2mtag_RV370, PCI\VEN_1002&DEV_5B63&SUBSYS_30001043
"ATI Radeon X1050     " = ati2mtag_RV370, PCI\VEN_1002&DEV_5B60&SUBSYS_30001043""


12. Look for your display card driver information and overwrite with your copied device id

for example:

If you have an ATI Radeon X1550 display card. so you must find it on the list:

-----"ATI Radeon X1550" = ati2mtag_RV515, PCI\VEN_1002&DEV_7142&SUBSYS_30001002-----
-----"ATI Radeon X1550 " = ati2mtag_RV515, PCI\VEN_1002&DEV_7183&SUBSYS_30001002-----

and overwrite when says with PCI\VEN_1002&DEV_7142&SUBSYS_30001002 with your device Id.

So now the .inf file will keep your device id information. like this:

"ATI Radeon X1550" = ati2mtag_RV515, PCI\VEN_1002&DEV_5955&SUBSYS_3085103C&REV_00

13. Save your .inf file (you must overwrite the original .inf file with the new information. so if you are denied for windows to save it. you can save as a copy and then rename it same as original file(after delete it of course)

14. Now go to your display card asking for drivers and click update driver, Browse my computer for driver software, click on browse button and go to folder where is located the new drivers. Then click next and new drivers will be installed

15. Remember click on "Install anyway" if windows security recommend don't install it.









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Basith M replied on


Thank you for providing the valuable suggestion.

This will help all the community members facing this issue.


Basith M
- Forum Moderator (Multiple Forums)
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