How do I get the 2nd monitor to show up?

We just bought this new computer with Windows 8.  I've been on line and viewed tutorial on how to use the 2nd monitor.  My problem is when I bring up the items on the right side of my screen and choose "Devices" nothing shows up for the second monitor like in the tutorial.  What am I missing?
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Hi David,

 

Thank you for your post.

 

It seems that, you need more information with connecting multiple monitors to your PC. Please answer the followings, which will help us to assist you in right direction.

 

a. What is the make and model of the computer?

b. Do you have Windows 8 installation disc with you?

 

Please refer to the following information.

 

Check the device status in Devices list.

 

In order to check the connected devices to the computer follow these steps:

 

a) Press “Windows + W” key to open charms bar with settings option.

b) Type devices in the search field and press enter.

 

I would also suggest you to perform System File Check (SFC), and then check if this fixes the issue.

 

Follow the steps:

 

a.      Press “Windows Key + Q” button from the keyboard.

b.      Type “Command Prompt” without quotes in the search box.

c.       On the left pane, right click on the “Command Prompt” option and select “Run as Administrator”.

d.      Type “sfc /scannow” without quotes and hit enter (There should be space between sfc and /).

Note: It may ask for windows installation DVD to fix and to enable SFC to make more than minor repairs. Some files saved on your computer might get deleted when fixing corrupted files.

 

 

Connect multiple monitors to your PC.

http://windows.microsoft.com/en-in/windows-8/how-connect-multiple-monitors

 

 

Hope this helps.

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My Windows 8.1 computer took over 30 minutes to detect the secondary monitor. Has your monitor been detected  yet?
The answers are out there

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Last updated November 13, 2019 Views 1,340 Applies to: