How can I download pictures from my iPhone onto my windows 8 laptop

Hi Speedy,

I see that you are unable to transfer pictures from iphone to the computer and you also want to get the printer to work on Windows 8. I will help you with this issue.

1.What is the make and model of the computer?

2.Which security software is installed on the computer?

3.Do you get any error message while trying to transfer the pictures from iphone?

4.What is the model number of the computer?

5.What is the error message you get while trying to access the printer?

6.How is the iphone connected to the computer?

Please provide us with more information to continue with the troubleshooting accordingly.

Refer the link on how to ask questions or help on Forums.

Suggestions for asking a question on help forums: http://support.microsoft.com/kb/555375

Thanks.

Hi Speedy,

I see that you are unable to transfer pictures from iphone to the computer and you also want to get the printer to work on Windows 8. I will help you with this issue.

 

1.What is the make and model of the computer?

2.Which security software is installed on the computer?

3.Do you get any error message while trying to transfer the pictures from iphone?

4.What is the model number of the computer?

5.What is the error message you get while trying to access the printer?

6.How is the iphone connected to the computer?

 

Please provide us with more information to continue with the troubleshooting accordingly.

 

Refer the link on how to ask questions or help on Forums.

Suggestions for asking a question on help forums: http://support.microsoft.com/kb/555375

Thanks.

Hi Srimadhwa  I hope you got my reply I am not sure if I sent it right, if not I will send it again 

Hi Speedy,

I see that you are unable to transfer pictures from iphone to the computer and you also want to get the printer to work on Windows 8. I will help you with this issue.

 

1.What is the make and model of the computer?

2.Which security software is installed on the computer?

3.Do you get any error message while trying to transfer the pictures from iphone?

4.What is the model number of the computer?

5.What is the error message you get while trying to access the printer?

6.How is the iphone connected to the computer?

 

Please provide us with more information to continue with the troubleshooting accordingly.

 

Refer the link on how to ask questions or help on Forums.

Suggestions for asking a question on help forums: http://support.microsoft.com/kb/555375

Thanks.

 Hi Srimadhwa  

I don't know if you got my reply I  will try and send it again just in case 

1. Toshiba satellite C875-130 laptop with Windows 8

2. McAfee security 

3 When I connect my IPhone 4  I get the message   USB Device not recognized Windows dose not recognize it,  but it worked fine on the old Toshiba laptop with vista 

4.  Model no  C875-130  intel  Pentium 

5.The printer is a Lexmark X1270 I tried to print a letter with no luck, this olso worked fine on the old laptop

6. I Connect with a normal USB lead

I hope this gives you some idea of my problem and  I look forward to your reply

                          

                             Thank you Speedy

Hi Speedy,

I see that you are unable to transfer pictures from iphone to the computer and you also want to get the printer to work on Windows 8. I will help you with this issue.

 

1.What is the make and model of the computer?

2.Which security software is installed on the computer?

3.Do you get any error message while trying to transfer the pictures from iphone?

4.What is the model number of the computer?

5.What is the error message you get while trying to access the printer?

6.How is the iphone connected to the computer?

 

Please provide us with more information to continue with the troubleshooting accordingly.

 

Refer the link on how to ask questions or help on Forums.

Suggestions for asking a question on help forums: http://support.microsoft.com/kb/555375

Thanks.

Hi Speedy,

Thanks for the reply.

Please connect the usb device and run the hardware troubleshooter to check the status of the issue.

Run the troubleshooter and check if that helps.

Follow these steps:
a) Press the ‘Windows + W’ key on the keyboard.
b) Type troubleshooter in the search box and then press enter.
c) Click hardware and sound and run the Hardware and Devices Troubleshooter.
d) Follow the On screen instructions.

Alternatively, you may also post this question in the Apple Support Forums: https://discussions.apple.com/index.jspa

Feel free to post your query here on Windows Forums, we would be happy to assist you.

Thanks.

Hi Srimadhwa

                          Thanks for your reply

           I followed your advice and I got a message saying Windows has stopped this device because it has reported problems  code 43, can you tell me what this means and can anything be done about it 

Hi Speedy,

Thanks for the reply.

 

Please connect the usb device and run the hardware troubleshooter to check the status of the issue.

Run the troubleshooter and check if that helps.

Follow these steps:
a) Press the ‘Windows + W’ key on the keyboard.
b) Type troubleshooter in the search box and then press enter.
c) Click hardware and sound and run the Hardware and Devices Troubleshooter.
d) Follow the On screen instructions.

Alternatively, you may also post this question in the Apple Support Forums: https://discussions.apple.com/index.jspa

 

Feel free to post your query here on Windows Forums, we would be happy to assist you.

Thanks.

Hi Srimadhwa

                          Thanks for your reply

           I followed your advice and I got a message saying Windows has stopped this device because it has reported problems  code 43, can you tell me what this means and can anything be done about it 

Hi Speedy,

Thanks for the reply.

 

Please connect the usb device and run the hardware troubleshooter to check the status of the issue.

Run the troubleshooter and check if that helps.

Follow these steps:
a) Press the ‘Windows + W’ key on the keyboard.
b) Type troubleshooter in the search box and then press enter.
c) Click hardware and sound and run the Hardware and Devices Troubleshooter.
d) Follow the On screen instructions.

Alternatively, you may also post this question in the Apple Support Forums: https://discussions.apple.com/index.jspa

 

Feel free to post your query here on Windows Forums, we would be happy to assist you.

Thanks.

Hi,

-          Does the computer recognize any other USB device?

-          Did you plug in the device into another USB port and check the status?

Please connect the USB device and run the hardware troubleshooter to check the status of the issue.

Run the troubleshooter and check if that helps.

Follow these steps:

a) Press the “Windows + W” key on the keyboard.

b) Type “troubleshooter” in the search box and then press enter.

c) Click “hardware and sound” and run the “Hardware and Devices Troubleshooter”.

d) Follow the On screen instructions. Once this is done, restart the computer and check if the issue persists.

Thank you.