Hard Disk Error

Hello to all.

I met some problem now. My Windows 8 Pro ask me to check for hard disk error. But when i check it, there is nothing wrong with my hard disk.
After I restart my computer, the same message comes out again.

So, i try to use the other hard disk monitor to check my hard disk. The results make me very confusing!

Western Digital Data Lifeguard Diagnostics(Extended Test): Pass

HD Sentinel Pro: Ultra ATA CRC Error Count - 000000000006
                                                                            ^
                                                                         (Data)

                       : Reallocation Event Count - 000000000001
                                                                            ^
                                                                         (Data)

HD Tune Pro: Reallocated Event Count - Warning
                  :  Interface CRC Error Count - Attention

Actually, what is the problem and what should I do? Please help.

***My PC is using Western Digital Hard Disk (Serial ATA)

***After the Windows start, it's performance is at peak and well functioning. After 5 minutes, my PC starts to become 'laggy' and all the shut down and restart function cannot be used. Shortcut key like Ctrl+Alt+Del cannot function also. Programs and apps cannot be started.

Thank you.
 

Question Info


Last updated September 13, 2019 Views 4,959 Applies to:
Hi,

If you are being prompted to run a chkdsk (if this is what you are talking about) every time you boot the machine, this is usually one of the first signs of hard disk failure.

Interface CRC Error Count - Attention

This implies that there's an overall communication issue between the disk drive and the controller itself. It could be because of a failing hard disk, or a physical connection issue (check connections to controller and hard disk).

Even though you still have a WD hard disk, you still should be able to run Seatools - http://www.seagate.com/support/downloads/seatools/

Run everything minus any Advanced tests, Fix All, and Long Generic.

Regards,

Patrick
Debugger/Reverse Engineer.

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Thank you for your fast reply. I'm trying the method that you mentioned. Thank you very much.

from Adam

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Hi,

My pleasure, I look forward to your update.

Regards,

Patrick
Debugger/Reverse Engineer.

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hello
i have this error on my 2tb WD green , i get this error when i try to copy my fils inside NETWORK i copy from my main PC to another PC who is connect in network , then i go to PC who have this disk inside i copy from that error disk to external disk and i don't get this error any more , BUT HD tune says that i have c7 interface crc error count i scan with WD diagnostic tool and he says OK PASS, i change cable and power cable on disk and HD tune says same c7 interface crc error count , disk works fine now no error 0x8007045d anymore but have this issue c7 interface crc error count inside HD tune so is disk broken can i storege my fails on him or what i can do to solve this hd tune c7 interface crc error count ?

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I think you should create a new post regarding your issue
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