Fujitsu Amilo Li1705 with VIA Chrome9 HC IGP WDDM 1.1 display problems

This laptop initially had Vista which later I upgraded to Win 7 Home premium and now I have upgraded to Win 8 Pro.
The upgrade assistant said everything was compatible, the only display related incompatibility was that my screen resolution  (1280x800) was not compatible with snap.

The Metro UI seems to be OK but the Desktop is a mess and difficult to navigate.

When the mouse moves over an icon or a link, that icon/link moves to the right and is replaced by some previous display, move the mouse away and the reverse happens.

A simple example is to right click on the desktop, It displays the menu dialog perfectly, but move the mouse over it and it become almost unreadable. However, other folder/apps vary in the degree of initial mess, the worst I have found so far in the device manager, that is barely readable.

In Safe mode there is no problem, updating the display adapter and monitor drivers says I have the latest. I've tried starting in diagnostic mode - same problem. I tried changing the screen resolution - same problem.

Any solutions? besides restoring to Win 7 or waiting for an updated driver.
Answer
Answer

Hi Gerg,

 

I can imagine the inconvenience you have experienced. I will definitely help you in fixing the issue.

 

As you have tried most of the steps, I would suggest you to start the computer in a clean boot state. Clean boot helps eliminate any third party software conflict.

 

Follow the steps to perform clean boot:

 

Step 1:

 

a) Press the ‘Windows + R’ key on the keyboard.

 

b) In the ‘Run’ window type ’MSCONFIG’ and click ‘Ok’.

 

c) Click the ‘Boot’ tab and uncheck ‘Safe Boot’option.

 

d) On the ‘General’ tab, click to select the option ‘Selective startup’, and then click to clear the option Load startup items check box.

 

e) On the ‘Services’ tab, click to select the ‘Hide all Microsoft services’ check box, and then click ‘Disable all’.

 

f) On the ‘StartUp’ tab, click ‘Open Task Manager’. In theTask Manager window under startup tab, right click on each startup item which are enabled and select ‘Disable’.

 

f) Click ‘OK’, and then click Restart.

 

Step 2: Enable half of the services


a.
Follow steps 1a and 1b to start the System Configuration utility.
b. Click the Services tab, and then click to select the Hide all Microsoft services check box.
c. Click to select half of the check boxes in the Service list.
d. Click OK, and then click Restart.

 

Step 3: Determine whether the problem returns.


If the problem still occurs, repeat step 1 and step 2. In step 2, click to clear half of the check boxes that you originally selected in the Servicelist.
If the problem does not occur, repeat step 1 and step 2. In step 2, select only half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.
If only one service is selected in the Service list, and you still experience the problem, the selected service causes the problem. Go to step 6. If no service causes this problem, go to step 4.

 

Step 4: Enable half of the Startup items


If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft services check box in either step.

 

Step 5: Determine whether the problem returns


If the problem still occurs, repeat step 1 and step 4. In step 4, click to clear half of the check boxes that you originally selected in the Startup Item list.
If the problem does not occur, repeat step 1 and step 4. In step 4, select only half of the remaining check boxes that are cleared in the Startup Itemlist. Repeat these steps until you have selected all the check boxes.
If only one startup item is selected in the Startup Item list, and you still experience the problem, the startup item that is selected in the list is the service that is causing the problem. Go to step 6.
If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft servicescheck box in either step.

 

Step 6: Resolve the problem.


After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration utility, and then click to clear the check box for the problem item.

 

Step 7:

 

Note: After you have finished troubleshooting, follow these steps to boot to normal startup.

 

a) Press the ‘Windows + R’ key on the keyboard.

 

b) In the ‘Run’ window type ’MSCONFIG’ and click ‘Ok’.

 

c) On the ‘General’ tab, click the ‘Normal Startup’option, and then click ‘OK’.

 

d) When you are prompted to restart the computer, click ‘Restart’.

Hope this helps and provide us with more information if you need further assistance. We will be glad to assist.

Rohit Chettri
Forum Moderator

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Answer
Answer

Hi Greg,

 


I am glad that the issue is resolved. Thank you for sharing the information with us. It might help other community members who might be facing a similar issue. Please do post any queries in the future and we will be glad to assist.
Rohit Chettri
Forum Moderator

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Sorry this didn't help.

Great! Thanks for your feedback.

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Question Info


Last updated July 15, 2019 Views 2,196 Applies to: