Error "Fatal error 1935 MSI.scan" when scanning using HP printer

Original Title: Fatal error 1935 MSI.scan

 

I have windows 8 and an hp printer scanner copier. Scan would not work and during process of downloading HP installation wizard I got the fatal error 1935 but when I google it, the responses only refer to win 7 or XP.

Any thoughts on my next step?
TH1680

 

Question Info


Last updated October 17, 2018 Views 2,243 Applies to:
Answer

Hi,

 

I would suggest you to follow the steps given in the link given below. You can follow the same steps for Windows 8 and try.

 

Fatal Error 'Error 1935. Fatal error during installation.' (MSI Error 1935) Displays During HP Software Installation:

 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00461235#N3956

 

If you still face the same issue you can contact HP Support Forum. You can use the contact information given in the link given below. Select your country and proceed.

 

http://welcome.hp.com/country/w1/en/support.html 

 

Feel free to write to us if you have any othe issue related to Windows. We will be happy to assist you.

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