Q: Error 1920 service smart card failed to start. Using Windows 8

We're attempting to install a CAC card on our Windows 8 computer. We have followed all the instructions thus far, but continue to get this error message while attempting to install ActivClient:  Error 1920. Service Smart Card (Scardsvr) failed to start. Verify that you have sufficient privledges to start system services.


This is a new computer & I hadn't assigned an administrator. I opened a window to run as administrator. We still get the same message!!! HELP!




I encountered the same error when installing drivers for a PKI token on Windows 8.

I discovered the smart card service in the services MMC was set to disabled.

I switched it to auto start (didn't even manually start it) and retried the install and it seems to have done the trick.


Did this solve your problem?

Sorry this didn't help.

15 people were helped by this reply

Question Info

Views: 6,787 Last updated: June 16, 2018 Applies to: